Pharmacy Technician Senior Representative

<p>The Pharmacy Technician Senior Representative role is an important part of the Express Scripts Specialty Distribution Services (ESSDS) team. This role uses a variety of skills to assist with specialty prescription processing, primarily by ensuring complete and accurate information is obtained from prescriber’s offices. The ideal candidate will have excellent customer service and communication skills and a working knowledge of medical terminology. The ability to handle multiple tasks simultaneously and remain organized is a must.</p><p></p><p>This role is not work-site dependent which allows most work to be performed at home or on occasion at a Cigna office location.</p><p></p><p><b>Work Schedule:</b></p><p></p><p><b>Work Schedule will be 8 AM to 4:30 PM Monday through Friday.  </b> </p><p>Mandatory overtime may sometimes be necessary to meet business needs.</p><p></p><p><b>ESSENTIAL FUNCTIONS</b></p><ul><li><p>Contact doctors and/or patients regarding need for complete and accurate information for prescription processing.</p></li><li><p>Complete data entry of prescriptions after reviewing for completeness and accuracy.</p></li><li><p>Work with pharmacists per work instructions, policy and procedures, management direction or any national or state regulations.</p></li><li><p>Complete training on Risk Evaluation and Mitigations Strategies (REMS) program requirements</p></li><li><p>Serve as a subject matter expert (SME) and assist with questions/issues for team members in coordination with supervisor.</p></li><li><p>May assist with training of newly hired pharmacy technicians.</p></li><li><p>Additional duties as assigned, may be cross trained to support other functional areas.</p></li></ul><p></p><p><b>QUALIFICATIONS</b></p><ul><li><p>High School diploma or GED required.</p></li><li><p>Current Missouri Pharmacy Technician license in good standing required.</p></li><li><p>Minimum of 2 years relevant experience, experience in a specialty pharmacy setting preferred.</p></li><li><p>Basic working knowledge of email, Word, and general computing.</p></li><li><p>Strong verbal and written communication skills.</p></li><li><p>Strong attention to detail, accuracy, and quality.</p></li><li><p>Ability to learn internal systems, processes and programs as needed.</p></li><li><p>Problem solving and basic math skills.</p></li><li><p>Flexible and adaptable.</p></li><li><p>Strong time management skills.</p></li></ul><p><b> </b></p><p><b>What we offer: </b></p><ul><li><p>Health coverage effective day 1 (including medical, dental, vision)</p></li><li><p>Holiday and PTO pay</p></li><li><p>401K with company match</p></li><li><p>Tuition reimbursement</p></li><li><p>Growth and advancement potential</p></li></ul><h1></h1><p style="text-align:inherit"></p><br><p style="text-align:inherit"></p>If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>About Evernorth Health Services</b></p><p style="text-align:inherit"></p>Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.<p style="text-align:inherit !important"></p><p style="text-align:inherit !important"></p><p style="text-align:left !important"><i>Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</i></p><p style="text-align:inherit !important"></p><p style="text-align:inherit !important"></p><p style="text-align:left !important"><span style="color:#292a2e"><i>If you need a reasonable accommodation to complete the online application process, please email </i></span><a href="mailto:seeyourself@thecignagroup.com" target="_blank" rel="noopener noreferrer"><span style="color:#1868db"><i><b><u><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">seeyourself@thecignagroup.com</span></u></b></i></span></a><span style="color:#292a2e"><i> for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.</i></span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><i><span>The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.</span></i></p><p></p><p></p><p><i><span>Qualified applicants with criminal histories will be considered for employment in a manner </span><span>consistent with all federal, state and local ordinances.</span> </i></p>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...