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Product Manager - Orchestration & AI

June 26, 2026

Location: Munich OfficeAbout IXOPAYIXOPAY is the enterprise-grade global payment infrastructure platform built for the era of agentic commerce, equipping merchants and businesses with AI-driven intelligence, orchestration, advanced tokenization, and the tools to power every step of their payments journey. From routing and compliance to customized modules and full-scale orchestration, IXOPAY delivers the infrastructure for faster integrations, higher approval rates, and seamless global expansion.We believe our people are our most valuable asset and that our culture is defined by our core values that align the organization with our mission and strategy.<h1>Product Manager - Orchestration & AI </h1><h1></h1><h2>About IXOPAY</h2><h2></h2>Our mission at IXOPAY is to secure and optimize payments for global commerce. We’re building an integrated platform that optimizes payment transactions and protects payments data. For merchants who understand that payments are now a strategic function, IXOPAY is a complete payments optimization platform that delivers best-in-class tokenization and transaction routing. Unlike point solutions, IXOPAY delivers omnichannel tokenization, card lifecycle management, and routing via any payments service provider — giving merchants unprecedented control over their revenue and the competitive edge to thrive in global commerce.We believe our people are our most valuable asset and that our culture is defined by our core values that align the organization with our mission and strategy.<h2>Position Overview</h2><h2></h2>We are seeking a highly skilled Product Manager with a strong background in payments orchestration, data analytics and Artificial Intelligence to join our team. This key role will be focused on enhancing the payments intelligence and orchestration platforms. In this role, you will work closely with the engineering team, sales and customers to understand their business objectives to build a product focused on data-driven solutions that enhance payment performance, cost efficiency, and data management excellence. Leveraging your deep knowledge of the payments industry, you will contribute in building an AI driven payments intelligence product that allows global merchants to optimize their payment strategies, improve conversion rates, manage risks, and gain actionable insights from their data.<h2>Position Responsibilities</h2><ul><li>Own and manage the product backlog for the payments orchestration & AI payments intelligence product features.</li><li>Define and prioritize user stories, epics, and product features based on business value, user feedback, and insights from data analysis.</li><li>Collaborate with engineers to scope and sequence features like observability modules, alerts, AI Agents, Anomaly Detection and Machine Learning based intelligence.</li><li>Manage sprint planning, daily standups, backlog grooming, and retrospectives with the Payments Intelligence Engineering team.</li><li>Work closely with stakeholders (e.g., finance, operations, analytics) to understand user needs and translate them into clear product requirements.</li><li>Analyze payment and transaction data to inform feature development, identify user pain points, and uncover growth opportunities.</li><li>Collaborate with design and frontend team members to craft intuitive UI/UX flows for routing workflows, configurations, dashboards, anomaly detection, AI agents and reporting interfaces.</li><li>Map end-to-end user journeys for both internal users (e.g., analysts, ops teams) and external users (e.g., merchants), ensuring usability and clarity.</li><li>Use tools like Grafana, Tableau, or custom-built dashboards to validate hypotheses and measure the impact of product changes.</li><li>Continuously monitor key payment metrics (e.g., success rates, chargebacks, processing latency) to define product KPIs and influence roadmap priorities.</li><li>Ensure data consistency and integrity by working with engineers and analysts to define validation logic and edge-case handling.</li><li>Drive product discovery and experimentation by testing small iterations, gathering feedback, and refining based on measurable outcomes.</li><li>Align product vision and delivery timelines with cross-functional teams to support business goals and regulatory needs.</li><li>Ensure platform extensibility and maintainability as new connections, features and modules are added.</li><li>Demonstrate in-depth expertise in IXOPAY’s AI Payments Intelligence, Orchestration, Universal Tokenization, and other solutions, showcasing how data insights and reporting tools can be utilized to enhance payment performance, detect anomalies, and support informed business decisions.</li><li>Develop comprehensive training materials and documentation to empower customers and internal teams to effectively use IXOPAY’s AI Payment Intelligence and other solutions for payment performance monitoring and analysis.</li><li>Gather and interpret customer feedback on solution performance, usability, and analytical depth, driving continuous improvement and innovation in IXOPAY’s product suite.</li><li>Stay current with payments and data trends, including evolving industry standards, regulatory requirements, and emerging technologies in payment data analytics and risk management.</li><li>Support the pursuit and maintenance of relevant certifications, including payment, data security, and privacy compliance standards, ensuring customer trust and operational excellence.</li></ul><h2>Position Qualifications</h2><ul><li>Bachelor’s degree preferred in Computer Science, Information Technology, Data Science, Economics, Business or a related field.</li><li>7+ years of product management experience in data analytics, payments, or financial technology products — or an equivalent role with a strong track record of delivering data-driven solutions.</li><li>Proven experience in the payments industry (e.g., acquiring, processing, PSPs, gateways, or financial operations), with a solid understanding of payment flows, chargebacks, success rates, and operational KPIs.</li><li>Previous experience working for a merchant, payment service provider, or acquirer is preferred.</li><li>Demonstrated ability to define and manage product backlogs, write clear user stories, and prioritize features based on business impact and user feedback.</li><li>Strong analytical mindset with hands-on experience working with transactional data, defining metrics, and drawing insights to guide product decisions.</li><li>Experience working with BI tools (e.g., Grafana, Tableau, Metabase) and collaborating with analytics or data engineering teams on dashboards and reports.</li><li>Ability to work closely with UX/UI designers to shape user journeys, wireframes, and product interfaces for data-heavy applications.</li><li>Excellent communication and stakeholder management skills, with a track record of aligning cross-functional teams around a shared product vision.</li><li>Familiarity with agile methodologies (e.g., Scrum, Kanban), and experience guiding iterative development cycles in a fast-paced environment.</li></ul>Based in Munich (preferably) or elsewhere in Germany – this is a remote-friendly position, offering flexibility to work fully remotely or from our Munich location as desired.We offer an annual gross base salary starting from €75.000 for this position. The final salary will depend on your qualifications, relevant experience, and skills, and can be discussed during the interview process.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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