Product Marketing Manager

<h2>The role we're hiring for</h2><p style="min-height:1.5em">Most product marketing job descriptions you'll read this week were written for the world before generative AI ate content production. This one wasn't.</p><p style="min-height:1.5em">Product marketing at Sift is being rebuilt around a thesis: the highest-leverage thing a modern PMM can do is <em>not</em> personally write the pitch deck, the launch one-pager, or the competitive battlecard. It's to build the knowledge systems, agents, and workflows that let the rest of the GTM org produce those artifacts at disproportionate throughput while maintaining our voice, our positioning, and grounded in the most current truth we have about ourselves, our market, and our buyers.</p><p style="min-height:1.5em">We're hiring a Product Marketing Manager, someone whose primary craft is building. You'll work horizontally across all four of Sift's product lines in service of our existing PMMs and the broader Marketing, Sales, and CS organizations.</p><p style="min-height:1.5em">If you've already shipped an internal agent on Glean, Claude, custom GPTs, or anywhere else and you can talk fluently about why your evals matter more than your prompts, keep reading.</p><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><h2>What you'll actually do</h2><p style="min-height:1.5em"><strong>Build the source-of-truth substrate.</strong> Audit, organize, and unify what Sift knows about its products, competitors, ICP segments, sales motion, win/loss patterns, and customer language. Decide what lives where, what gets retired, what needs to be created, and what needs to be made machine-readable instead of just human-readable.</p><p style="min-height:1.5em"><strong>Ship internal agents that move the needle.</strong> Identify the GTM workflows where an agent saves the most hours per week or unlocks the most consistency: competitive Q&A for AEs, first-pass launch briefs, draft messaging for new campaigns, RFP support and build them. Measure adoption and quality. Iterate.</p><p style="min-height:1.5em"><strong>Equip the PMM team to operate at higher leverage.</strong> Help evolve the product marketing organization to focus less on hand-crafted deliverables and more on activities with strategic importance: sales enablement, message refinement, and researching the competitive landscape.</p><p style="min-height:1.5em"><strong>Set evaluation standards.</strong> Define how we measure agent quality at Sift: accuracy, voice fidelity, helpfulness, hallucination rate. Make sure what we ship gets better over time, not just bigger.</p><p style="min-height:1.5em"><strong>Be the team's AI tooling lead.</strong> Evaluate, recommend, and integrate new AI tools as the landscape shifts. Build the relationships and the muscle so we're early to what matters and skeptical of what doesn't.</p><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><h2>Who we think you are</h2><p style="min-height:1.5em">You're someone for whom the last two years have been a step function in what you can produce. You've built things for fun, for past jobs, on the side. Not "I asked ChatGPT to write a term paper" things. Real things: an agent your old team still uses, a workflow that saved you a significant time, a custom GPT that does one job exceptionally well.</p><p style="min-height:1.5em">Specifically:</p><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>3–8 years</strong> in product marketing, content strategy, sales enablement, marketing ops, growth, or an adjacent role where you produced GTM artifacts and felt firsthand where the work was repetitive</p></li><li><p style="min-height:1.5em">You've <strong>shipped at least one internal AI assistant</strong>, whether Glean, Claude, custom GPT, or similar that other people actually used, and you can speak to the design decisions you made</p></li><li><p style="min-height:1.5em">Comfortable with <strong>prompt engineering, retrieval design, and evaluation frameworks.</strong> You know why a system prompt isn't a JD, and why "looks good to me" isn't an eval</p></li><li><p style="min-height:1.5em">Have <strong>evaluated and selected AI tools for a team</strong> before, including the unfun parts: vendor procurement, auditing outputs, and getting people to actually use the thing</p></li><li><p style="min-height:1.5em"><strong>Fraud, trust & safety, or risk industry background strongly preferred.</strong> Time on the buy side, the sell side, or at a Sift competitor or adjacent player is a real plus</p></li><li><p style="min-height:1.5em">You write well. You can hold a brand voice. You're not allergic to positioning, messaging, or launches, you just believe the leverage point has shifted</p></li><li><p style="min-height:1.5em">You're comfortable being early. This role is being invented in real time, and your second month here will not look like your first</p></li></ul><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>Bonus signals (not requirements):</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Light coding fluency: you can read and modify Python or JavaScript, are comfortable with APIs, and have wired things together via MCP, Zapier, n8n, or similar</p></li><li><p style="min-height:1.5em">Specific experience with Anthropic's Claude: Projects, Skills, Agents, or the API</p></li><li><p style="min-height:1.5em">You've written or spoken publicly about your AI work</p></li></ul><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><h2>What we're not looking for</h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Someone whose primary excitement is owning a product line's positioning and writing its narrative deck.</p></li><li><p style="min-height:1.5em">Someone who treats AI as a productivity hack instead of a craft. We want people who think about agents the way good PMs think about products.</p></li><li><p style="min-height:1.5em">Generalist enthusiasm without shipped work. The bar here is "show me what you built," not "tell me what you've read."</p></li></ul><p style="min-height:1.5em"></p><h2>How to apply</h2><p style="min-height:1.5em">Send your resume <strong>and include a link to or write-up of something you've built.</strong> A Claude Project, a Glean assistant, a custom GPT, a screencast of a workflow, a GitHub rep. Give us anything where we can see how you think when you're designing for a user that isn't you. One real thing beats ten polished bullet points.</p><p style="min-height:1.5em">Applications without a "what I built" artifact will get less attention than those with one.</p><p style="min-height:1.5em"><strong>Let’s build it together:</strong></p><p style="min-height:1.5em">At Sift, we are intentionally building a diverse, equitable, and inclusive workplace. We believe that diversity drives innovation, equity is a fundamental right, and inclusion is a basic human need. We envision a place where all Sifties feel secure sharing their authentic selves and diverse experiences with their teams, their customers, and their community – ultimately using this empowerment and authenticity to build trust and create a safer Internet.</p><p style="min-height:1.5em"><em>This document provides transparency around how Sift handles the personal data of job applicants: </em><a target="_blank" rel="noopener noreferrer nofollow" href="https://sift.com/recruitment-privacy"><em><u>https://sift.com/recruitment-privacy</u></em></a><br><br><strong>A little about us:</strong><br>Sift is the AI-powered fraud platform securing digital trust for leading global businesses. Our deep investments in machine learning and user identity, a data network scoring 1 trillion events per year, and a commitment to long-term customer success empower more than 700 customers to grow fearlessly. Global brands rely on Sift to unlock growth and deliver seamless consumer experiences. Visit us at <a target="_blank" rel="noopener noreferrer nofollow" href="http://sift.com">sift.com</a> and follow us on <a target="_blank" rel="noopener noreferrer" href="https://www.globenewswire.com/Tracker?data=XHeK0v8NcNrEkwcDe8QxwpZeCkdQqNyKlni83U-CUmrprdKXWpVlYOAbVzwe2OmlwIUN-q4HXk4hf_dazpHx2NMM1CW_SYj740q9mxXNQI4=">LinkedIn</a>.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...