Product Operations Manager (Software)

<p>Let’s build the future of medicine - together.</p> <p>Join Enveda as a <strong>Product Operations Manager (Software)</strong> and help us transform natural compounds into life-changing medicines. We’re a team driven by curiosity and innovation - are you ready to make a difference?</p> <h4><strong>Remote | Full-Time | $110,000-$125,000</strong><strong> </strong></h4> <h3><strong>What Makes Us Enveda</strong></h3> <p>Life is smart, and we can learn from it. We’re reinventing drug discovery by harnessing nature’s intelligence. Our platform identifies new medicines <strong>four times faster</strong> than the industry standard because patients can’t wait. What sets Enveda apart isn’t just what we do - it’s how we do it. Our culture is built on creativity, collaboration, and deep respect for each other. We believe “<strong>People Create All Value</strong>”, and our success is driven by the extraordinary team turning our mission into reality every day.</p> <h3><strong>Our Momentum</strong></h3> <ul> <li><strong>Unicorn status</strong>: Achieved following a $150 million Series D funding round in 2025</li> <li><strong>Discovery and innovation</strong>: Advanced our first drug candidate to Phase 1 trials in 2024</li> <li><strong>Award-winning culture</strong>: <ul> <li><em><strong>Newsweek</strong>: Top 100 Global #MostLovedWorkplaces (2025)</em></li> <li><em><strong>Forbes:</strong> America’s Best Startup Employers (2024 & 2025)</em></li> <li><em><strong>Newsweek</strong>: America’s Greatest Startup Workplaces (2025)</em></li> <li><em><strong>Fast Company</strong>: Most Innovative Companies in 2026</em></li> </ul> </li> </ul> <p>These milestones reflect the impact of our team and we’re just getting started, but they’re only possible because of the diverse talent, perspectives, and relentless drive of our team, and people like you.</p> <h3><strong>Your Role in Our Mission</strong></h3> <p>At Enveda, every role drives impact. As a <strong>Product Operations Manager (Software)</strong>, you’ll be the connective tissue of a fast-moving, high-priority workstream - owning end-to-end project management across product, operational, and go-to-market efforts while keeping cross-functional teams aligned and unblocked. You’ll build the systems, playbooks, and processes that let us scale. If something’s broken, you fix it. If something might break, you get ahead of it.</p> <p></p><p><br></p><b>What You’ll Do</b><ul> <li>Manage customer service operations end-to-end: escalation pathways, response quality, tooling, and metrics</li> <li>Partner with engineering and product to translate operational needs into clear, well-scoped software tickets</li> <li>Work with marketing on campaign operations, launch logistics, and user acquisition workflows</li> <li>Interface with external service partners on onboarding, coordination, and ongoing relationship management</li> <li>Build dashboards and track KPIs to surface operational insights to leadership</li> <li>Serve as the primary liaison between internal teams and external partners including legal counsel, third-party vendors, marketing, and customer service</li> <li>Build the systems, playbooks, and processes that let the organization scale</li> </ul><p><br></p><b>We’re Looking For</b><div> <ul> <li>2+ years in operations, product management, or program management at a software company (SaaS, D2C, or similar)</li> <li>Experienced running complex, multi-stakeholder workstreams without constant escalation</li> <li>Comfortable context-switching across domains - legal, engineering, and customer service all in the same day</li> <li>Process-oriented but pragmatic: you build systems that serve the work, not the other way around</li> <li>Demonstrated ability to use AI as a force multiplier to independently own complex workstreams and close experience gaps across a broad scope of responsibilities.</li> <li>Startup-comfortable: you move fast, operate well with ambiguity, and take ownership without hand-holding</li> </ul> </div><p><br></p><p></p> <p> </p><p> </p><p> </p><p>If you’re passionate about innovation and impact, we encourage you to apply even if you don’t meet every requirement.</p> <p> </p> <p><strong>Our Values</strong>: Curiosity | Agency | Journey | Charity | Unity</p> <p> </p> <p><strong>Benefits</strong>: 90% Medical, Dental, Vision | 401k Match | Flexible PTO | Adoption Assistance</p> <p><span style="font-size: 16px;">---------------------</span></p> <p><strong>Enveda is protecting Job Seekers</strong></p> <p> </p><p>We care deeply about creating a safe, respectful experience for every applicant, so we wanted to share a few guidelines to help you spot anything that doesn’t feel right.</p> <ul> <li>You’ll always meet real Enveda team members through video or in-person conversations before receiving an offer.</li> <li>All communication from us will come from an @enveda.com or @envedabio.com email address.</li> <li>We’ll never ask you to purchase equipment, send money, or share sensitive banking details as part of any step in our recruiting process.</li> </ul> <p>If something feels off or you’re unsure whether a message is truly from Enveda, please reach out at anytime at recruiting@enveda.com.</p> <p></p> <p></p> <p></p> <p></p><p><br></p><p><span style="font-size: 15px;">At Enveda, we’re building a place where everyone can do the best work of their life. We are an equal opportunity employer and value diversity in all its forms. Apply now and join a team committed to shaping the future of drug discovery.</span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...