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Project Coordinator - Generative AI Data Operations

May 27, 2026

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact <a href="mailto:servicedesk@welocalize.com" target="_blank" rel="noopener noreferrer">servicedesk@welocalize.com</a> subject Workday Candidate LoginWhen creating your Workday account and entering personal information like name, address, please do not use ALL CAPS.Thank you!NOTICE: For Privacy Policy please review <a href="https://www.welocalize.com/security-compliance/privacy-policy/" target="_blank" rel="noopener noreferrer">here</a>Job Responsibilities:Owns quality assurance, workforce planning, and training programs for AI training data delivery on multiple small projects or one large strategic project. Improves performance, compliance, and processes across multiple projects. Partners with the Senior Quality Analyst to share accountability for client outcomes and team performance. “Owns quality, workforce, and training programs that scale Generative AI data operations, driving performance, compliance, and process improvement across a project.”<div>Key Responsibilities </div><div><ul><li>Quality Assurance: Monitor QA plans in partnership with Quality team (sampling, audits, acceptance criteria). Track risks of defects, lead corrective actions, and prevent recurrences. </li></ul></div><div><ul><li>Workforce Planning: Forecast capacity needs; schedule shifts and handoffs; align vendors and internal teams to meet volume and turnaround targets. </li></ul></div><div><ul><li>Training Programs: Build and deliver training and certification for raters/annotators and coordinators; update materials as guidelines change. </li></ul></div><div><ul><li>Performance Management: Maintain dashboards for throughput, quality, productivity, and cost; turn data into clear actions for improvement. </li></ul></div><div><ul><li>Compliance & Security: Ensure policy adherence on data handling, privacy, safety, and platform access; support audits and remediation. </li></ul></div><div><ul><li>Process Improvement: Standardize SOPs and checklists; remove bottlenecks; pilot small changes that improve speed, quality, or cost. </li></ul></div><div><ul><li>Stakeholder & Client Support: Join client reviews with the Quality Manager and PMs; explain quality results, risks, and next steps. </li></ul></div><div><ul><li>Team Development: Coach Coordinators (C2–C3) and Associate PMs (P1) on QA, workflows, and tools; support onboarding and skills growth. </li><li>Team Management: Manage employee attendance, conduct individual performance reviews and support contract renewals.</li></ul></div><div><ul><li>Risk & Change Control: Keep risk/issue logs; manage change requests that impact quality, capacity, or training; escalate high-impact items with options. </li></ul></div>Additional Job Details:<div><div>Education </div><div><ul><li>Bachelor’s degree or equivalent experience in business, data/operations, engineering, or related fields </li></ul></div><div>Experience </div><div><ul><li>2+ years in project/operations delivery with hands-on QA and workforce planning (AI data, content review, labeling/annotation, or adjacent domains) </li></ul></div><div><ul><li>Experience running trainings and coordinating multi-team delivery </li></ul></div><div>Skills </div><div><ul><li>Planning and organization across multiple projects (quality, workforce, and training tracks) </li></ul></div><div><ul><li>Clear communication with clients and internal partners; confident in reviews and governance forums </li></ul></div><div><ul><li>Solid use of spreadsheets, PM/task boards, and basic BI; familiarity with ETL concepts is a plus </li></ul></div><div><ul><li>Practical QA know-how (sampling, audits, acceptance criteria) and continuous-improvement mindset </li></ul></div></div><div><div><ul><li>Capacity planning, scheduling, and vendor coordination </li></ul></div><div><ul><li>Coaching for C2–C3 Coordinators and P1s; gives day-to-day guidance </li></ul></div><div><ul><li>Confident escalation and negotiation to resolve risks, issues, and scope questions </li></ul></div><div><ul><li>Comfortable working with global, distributed teams (intermediate to advanced English) </li></ul></div><div>Additional Qualifications (P1+) </div><div><ul><li>Near-native English with strong writing and editorial skills </li></ul></div><div><ul><li>Hands-on experience with generative AI tools (text, voice, or video) </li></ul></div><div><ul><li>Background in QA testing, rubric design, or AI safety/ethics evaluation </li></ul></div><div><ul><li>Familiarity with data-annotation platforms and model-evaluation tools </li></ul></div><div><ul><li>Ability to interpret code, datasets, and system workflows at a conceptual level (no coding required) </li></ul></div><div><ul><li>Able to work independently and manage workflows effectively in a remote environment </li></ul></div><div><ul><li>Multilingual ability beyond English </li></ul></div><div>Scope & Autonomy (P2 Alignment) </div><div><ul><li>Leads quality, workforce, and training programs across multiple projects; influences delivery outcomes without formal line management </li></ul></div><div><ul><li>Works independently within scope, budget, compliance, and quality guardrails; escalates exceptions </li></ul></div><div><ul><li>Shares accountability for client results and team performance with the Quality Manager </li></ul></div></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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