Project Manager, Health/ Claims Transformation

An established organisation is seeking an experienced Project Manager with a strong background in health insurance or claims-related projects to drive critical business and system initiatives. This role is ideal for a delivery-focused professional who understands the operational and regulatory complexities of health insurance and has successfully managed projects across claims processing, policy administration, or healthcare ecosystems. You will play a key role in delivering transformation initiatives that enhance efficiency, improve customer outcomes, and strengthen operational controls. Key Responsibilities Lead end-to-end project delivery across health insurance or claims-related initiatives (system enhancements, digital transformation, process optimisation, regulatory updates). Define project scope, timelines, budgets, and resource plans. Partner with stakeholders across operations, claims, underwriting, IT, finance, and compliance. Manage vendors and third-party administrators where applicable. Identify and mitigate risks, ensuring regulatory and operational requirements are met. Oversee user acceptance testing (UAT), implementation, and post-launch stabilisation. Drive change management and stakeholder communication to ensure smooth adoption. Requirements 5-10 years of project management experience, with direct experience in health insurance or claims projects. Strong understanding of claims workflows, policy administration systems, provider networks, or healthcare-related regulations. Proven track record delivering system or process transformation initiatives. Experience working closely with both business and IT teams. Familiarity with regulatory and compliance requirements within the insurance industry. Strong stakeholder management, communication, and problem-solving skills. Project management certification (PMP, PRINCE2, or equivalent) is an advantage.

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