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Public Area Attendant

May 23, 2026

Job Title: Public Area Attendant
Reports To: Maintenance Manager
Location: Jordan Pond House

Overview:
Jordan Pond House is looking for a dedicated Public Area Attendant to help maintain our beautiful property, providing a welcoming and pristine environment for our guests. This position requires attention to detail, a strong work ethic, and the ability to work independently and as part of a team. The ideal candidate will have a passion for cleanliness, organization, and guest service in a scenic outdoor setting.

Responsibilities:

Cleanliness and Maintenance: Ensure all public areas, including restrooms, walkways, dining areas, and outdoor spaces, are cleaned and maintained to the highest standards throughout the day.
Guest Interaction: Provide courteous and professional service to guests by answering questions, directing them to locations, and ensuring they have a comfortable and enjoyable experience on the property.
Trash and Recycling Removal: Empty trash cans and recycling bins regularly and ensure waste is disposed of in the proper areas.
Floor Care: Sweep, mop, and vacuum floors in public spaces to ensure they are clean and safe for guests.
Restroom Maintenance: Regularly check and clean restrooms, restocking supplies as needed, and maintaining a sanitary and pleasant environment.
Detail Cleaning: Clean and sanitize high-touch surfaces, such as handrails, door handles, and benches, ensuring safety and hygiene standards are met.
Outdoor Spaces: Maintain outdoor seating areas, ensuring tables and chairs are properly arranged and clean. Assist in setting up and organizing outdoor spaces for guests.
Support Staff: Assist other departments (such as food and beverage or housekeeping) with cleaning and maintenance tasks as needed.
Safety Awareness: Report any hazards, maintenance needs, or safety concerns to supervisors promptly to ensure a safe environment for both staff and guests.
Full Hand In/Out: Follow proper procedures for keeping hands full when entering and exiting work areas, ensuring efficiency and safety.

Qualifications:

Prior experience in cleaning or custodial work is preferred but not required.
Attention to detail and ability to maintain a clean, organized work area.
Ability to work independently and as part of a team to ensure cleanliness and guest satisfaction.
Strong communication skills and the ability to interact with guests in a friendly and professional manner.
Physical stamina to perform tasks such as sweeping, mopping, lifting, and bending for extended periods of time.
Ability to work outdoors in various weather conditions, as this position involves maintaining both indoor and outdoor spaces.
Ability to handle cleaning chemicals and equipment in a safe and responsible manner.
A strong attendance record and reliable work ethic.
Must enjoy the outdoors—working in a beautiful outdoor environment within Acadia National Park.

Knowledge and Experience:
Education:

High school diploma or equivalent
Experience:

One (1) year of custodial and/or similar experience preferred
Resort/National Park experience preferred

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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