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[Remote] Product Manager-Dental
Note: The job is a remote job and is open to candidates in USA. USAble Life is a company dedicated to making a meaningful difference in the lives of its customers and employees. The Product Manager-Dental role is responsible for ensuring dental products remain competitive in the marketplace by researching market trends, coordinating product introductions, and serving as a subject matter expert for dental product information.
Responsibilities
- Serves as subject matter expert and point of contact for dental product and contract information for specific partners
- Research current market trends and competitor data to identify gaps in the dental offering and maintain dental portfolio
- Reviews Federal guidelines to determine if product meets regulatory requirements
- Recommends future products based on market research, customer requests and sales strategies
- Coordinate’s introduction of dental products to market with sales, marketing and operations
- Assists in the development of communication plan with each impacted department
- Creates and provide Sales training as needed
- Works with print vendors to create collateral materials for open enrollment or marketing campaigns
- Works with software application vendors to design and maintain dental rating engine and contract management systems
- Ensure dental products meet business needs and support corporate strategy
- Maintains Dental product competitiveness by identifying issues, barriers and concerns and recommending appropriate course of action
- Facilitates resolution of issues
- Ensures solutions meet business need and overall business direction
- Serves as subject matter expert and point of contact for dental product and contract information
- Participates in cross functional workgroup to discuss ongoing product enhancements and current projects which may impact dental products
- Analyze and coordinates the development of new dental products, retirement of outdated products and benefit enhancements based on market trends
- Reviews dental plans and benefit summaries for accuracy during the proposal process
- Reviews policy language and coordinates updates to fulfillment/renewal materials with the Blue Partner
- Works with the Actuary to determine if annual rate changes are needed
- Revises product proposals, benefits summaries and other legal documents as needs change, receiving approvals from Legal/Compliance and other appropriate authorities prior to implementation
- Works with Marketing to create dental materials
- Provides product specific information for internal and external customers via manuals, forms and partner specific communication
- Develop channels such as Dental Sales Administration bulletins, Blogs, Communication bulletins, Website Content for Partners and managed websites and Customer Service bulletins
- Supports and involved in enterprise projects
- Review and maintain Blue Plan partner dental website and ensure compliance with CMS guidelines
- Provides product specific information for internal and external customers via manuals, forms and partner specific communication channels such as Dental Sales Administration bulletins and Customer Service bulletins
- Supports and involved in enterprise projects
- Improves processes, develops procedures and program improvements to meet customer needs and department goals
- Facilitates projects when necessary to ensure project outcomes. Ensures output supports corporate direction and strategy
- Maintains product information on key systems: Collateral Catalog, Sale support tools, rating system and dental websites
- Responsible for coordination and publication of the Provider Directory by working closely with Provider Relations
- Maintains professional and technical knowledge by attending workshops, seminars or online classes
- Performs other related duties and responsibilities as assigned
Skills
- Working knowledge of the Affordable Care Act (ACA), including employer compliance obligations, reporting, and regulatory requirements
- Knowledge of Current Dental Terminology (CDT)
- Knowledge of product life cycle management
- Self-starter with the ability to work independently under little or no supervision and within time constraints
- Ability to manage multiple complex tasks and coordinate competing priorities appropriately
- Advanced knowledge of dental products is a plus
- Experience in coordinating the development, implementation and management of website content
- Experience in development and execution of branded collateral including content creation and management
- Advanced knowledge of product development processes including marketing, sales, training, and distribution models
- A global approach to problem-solving and decision making
- Excellent interpersonal, communication and presentation skills including the ability to address a wide range of audiences
- Bachelor's Degree or commensurate experience
- 3-5 years Dental or Health Insurance experience or 2 or more years supervisory and/or team lead experience
- Or, equivalent military experience
- 3+ years Product Management or Product Development experience; Dental Insurance or relative experience in a Dental office
- Experience in project management and implementation
Benefits
- Outstanding and affordable benefits package
- PTO provided at date of hire
- 11 paid holidays
- 401(k) with up to 6% match; fully vested from day 1
- Remote opportunities with company-provided equipment
- Career advancement opportunities
- Tuition Reimbursement
- Employee Assistance Program
- Inclusion Council and Employee Resource Groups
- Recharge Days and Volunteer Time Off
Company Overview
