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ROC (Remote Operations Center) Specialist

May 28, 2026

Job Description SPC Remote Operations Center (ROC) Specialist This position will function as part of the Southern Power Remote Operations Center (ROC), a 24x7 operation, which provides remote monitoring and operational support to the SPC renewable fleet of wind, solar, and BESS power plants across the country. The ROCSpecialist supports the ROC Supervisor in all aspects of ROC Operations. This includes but is not limited to; ROC Procedure Program, ROC Training and qualification program and supporting the continued enhancement of ROC systems and tools. The ROC specialist will ensure the ROC Team is set up for success as it relates to onboarding new sites into the ROC. The ROC Specialist is directly responsible for all QSE/Scheduling Coordinator/Market Participant duties that are not considered "Real-Time" obligations. This includes but is not limited to outage scheduling, testing coordination, outage ticket auditing, etc. The ROC Specialist assists the General Manager and the ROC Supervisor on day-to-day operations and works closely with the ROC Operators to ensure they have all the tools and procedures needed for ROC & QSE scope and obligations. On occasion, the ROC Specialist may be required to support the ROC Shift schedule and fill a day or night shift to maintain 24*7*365 operations. The ROC Specialist will be assigned to lead or support various special projects. Project management skills, achieving deadlines and deliverables, communicating with leadership and across Operations is required. This position is responsible for the following: <ul> <li>ROC ERCOT QSE/Scheduling Coordinator/Market Participant - outage process development and scheduling, derate reporting, telemetry coordination, procedure development and maintenance, document management</li> <li>ROC ERCOT QSE Training & Qualifications Program Manager</li> <li>New site readiness/mobilization</li> <li>PPA & LGIA Subject Matter Expert</li></ul> This position will closely support and interface with General Manager, ROC Supervisor, ROC Real Time Operators, Renewable Operations, Plant Operations, Southern Power Technology teams, and Asset Managers in these activities. This position will be located at the Southern Power Remote Operations Center in Birmingham, AL and will be filled at a level and job classification commensurate with the qualifications and experience of the successful candidate. EXPERIENCE: <ul> <li>Knowledge in ERCOT Qualified Scheduling Entity (QSE) scope. </li> <li>Knowledge in CAISO, WECC, SPP, SERC, PJM</li> <li>Knowledge and experience in the areas of wind and/or solar power plant Operations is required, BESS is preferred </li> <li>Knowledge and experience in Power Purchase Agreements and Interconnection agreements is required. </li> <li>Experience with Marketing & OMS software (PCI, Versify, CROW, etc.) desired</li> <li>Hands-on experience with Plant SCADA systems and plant data historian (OSI PI, Ignition) - building trends and analyzing data - preferred.</li> <li>Knowledge of and experience with different power generation technologies including gas, solar, wind and BESS is preferred.</li> <li>Experience with data management techniques to access, integrate, and present data from multiple sources is desired (Excel, SQL+, etc.).</li> <li>Project Management experience is preferred. </li> <li>Experience in organizing and managing multiple projects at the same time. Proven ability to plan and ability to discern problems that need immediate attention versus those that allow more time to resolve.</li></ul> KNOWLEDGE & SKILLS REQUIREMENTS: <ul> <li>BS in Engineering Preferred, may substitute for applicable work experiences </li> <li>Ability to use multiple data sources such as SCADA, plant controls, and data historians to troubleshoot plant problems</li> <li>Proficiency in the use of Microsoft 360 applications is required (Excel, Word, PowerPoint, Outlook, TEAMs, SharePoint, etc.)</li> <li>Proven interpersonal and communication skills.</li> <li>Awareness of and compliance with NERC/CIP, Power Purchase Agreements (PPA), Interconnection Requirements (GIA), and other requirements applicable to facility and ROC operations</li></ul> BEHAVIORAL ATTRIBUTES <ul> <li>Promote Our Values: Safety First, Intentional Inclusion, Act with Integrity, Superior Performance</li> <li>Be a team player - able to quickly build good working relationships</li> <li>Results-oriented, self-starter that can work independently</li></ul> JOB RESPONSIBILITIES: <ul> <li>Process development & enhancement for ROC & QSE Real Time Operations</li> <li>Procedure development & enhancement for ROC & QSE Real Time Operations </li> <li>New project due diligence (Wind, Solar, BESS) </li> <li>New project readiness & mobilization </li> <li>Interacting with external Transmission Provider & Customer</li> <li>Interacting with internal department related to 24*7 ROC Operations</li> <li>Coordinating activities & scheduling outages with site personnel, system operations, and asset management.</li> <li>Managing and setting up Wind & Solar energy forecasts.</li> <li>Supporting NERC reporting in conjunction with site personnel</li> <li>Establishing ongoing relationships and effectively communicating with all levels of plant and corporate employees and management.</li> <li>Taking an active role in the development of new employees.</li></ul> Total travel time will be 10-20%. This position will work a normal 40-hour work week and is available as a hybrid work position. The hybrid work includes both in office and remote work opportunities. The ROC Specialist is required to be available to support the 24*7*365 ROC operations and, on occasion, may be required to work a 12-hour day or night shift, as needed, to maintain 24*7 coverage in the ROC. About Us Southern Power, a subsidiary of Southern Company, is a leading U.S. wholesale energy provider meeting the electricity needs of municipalities, electric cooperatives, investor-owned utilities, and other energy customers. Southern Power and its subsidiaries own 55 facilities operating or under construction in 14 states with more than 12,500 MW of generating capacity in Alabama, California, Delaware, Georgia, Kansas, Maine, Nevada, New Mexico, North Carolina, Oklahoma, South Dakota, Texas, West Virginia, and Washington. Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com. Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benefits will also be provided during the hiring process. Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. About the Team Southern Power

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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