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Sales - Technical Account Manager

June 3, 2026

<div style="font-family: 'Segoe UI'; font-size: 14px; line-height: 20px;"> <div style="font-family: 'Segoe UI'; font-size: 14px; line-height: 20px;"> Technical Account Manager (Remote – Cincinnati or Cleveland, OH) Travel Requirement: 30–50% Overview: This role is 100% remote for candidates located in the Cincinnati or Cleveland, Ohio areas. Position Summary: The Technical Account Manager is responsible for managing and growing customer accounts that require a high level of technical knowledge and expertise. This role primarily engages with the dealer network through phone, online platforms, and on-site visits to deliver solutions and drive sales success. The ideal candidate will bring relevant industry experience, with a strong preference for those who have V-Twin or Metric product and sales knowledge. </div> </div> Duties: <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Customer Engagement: Cultivate and maintain strong relationships with multiple clients in a given territory while actively seeking out new business opportunities. Conduct face-to-face meetings and presentations to showcase our solutions and address Customer needs.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Sales Account Planning and Execution: Develop and execute Sales plans to penetrate and expand accounts. Utilize a mix of outbound calls, emails, and digital communications to achieve Sales goals and meet or exceed KPIs.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Opportunity Identification: Identify and qualify high-potential opportunities by aligning with current promotions and leveraging new capabilities. Analyze market trends and Customer feedback to inform broader team and adapt selling strategies effectively</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Prospecting and Conversion: Engage with key decision-makers and influencers to uncover and convert new business prospects. Tailor your approach to resonate with various stakeholders and address their unique pain points.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">CRM Management: maintain accurate and up-to-date Account information in the CRM system. Track competitive intelligence, Opportunity metrics, and client interactions to support strategic decision-making and Sales efforts.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Customer Needs Analysis: Gain a deep understanding of Customer business objectives and challenges. Translate these insights into compelling value propositions that highlight our company’s competitive advantages.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Product and market Knowledge: Stay informed about our Product offerings, market trends, and the competitive landscape. Use this Knowledge to effectively position our solutions and address client needs.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Collaboration and Coordination: Work closely with cross-functional teams to share insights and feedback to enhance overall Sales strategies.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Review SKU listings to achieve best share position and optimization of account inventory and purchasing pattern. Use this knowledge to gain additional product placement.</li> </ul> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Market Expansion: Identify and pursue opportunities to capture additional market share and address emerging Needs within the territory and targeted customers</li> </ul> Education & Qualifications: <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">High school Diploma / Degree, Bachelor’s degree preferred </li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Proven experience of 2-3 years in dealer sales</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">V-Twin or Metric experience required </li> </ul> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Strong ability to build and maintain client relationships</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Excellent communication and presentation skills</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Proficiency with CRM systems and sales tools</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Self-motivated with a results-oriented mindset</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Ability to travel up to 30%-50%</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Strong computer skills: Microsoft Word, Excel, PowerPoint, Net Suite and CRM experience preferred</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;">Excellent presentation, forecasting and analytical skills with a strategic mindset Organized with the ability to handle multiple tasks in a fast-paced environment. Manage and implement existing Western Power Sports Brand strategies, promotions, programs and objectives to ensure timely and effective outcomes </li> </ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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