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Security

May 28, 2026

SUMMARY: Security is responsible for ensuring the safety and security of all clients, staff, visitors, and property around the facility. This position reports to the Operations Coordinator and the Shift Supervisor in his/her absence.

ESSENTIAL DUTIES AND RESPONSIBILITIES OF SECURITY

Control access at the main entrance by screening all clients, visitors, utilizing the magnetometer, x-ray machine to detect and prevent weapons from entering the building.
Intervene to de-escalate crisis situations and document all such situations and interventions performed.
Respond to incidents.
Complete logs, incident reports and all other required documentation.
Make calls to the police, fire department and other first responders as directed.
Perform administrative duties and receptionist duties at the operations desk.
Monitor the video surveillance cameras and fire prevention detection of the alarm notification system.
Ensure the safety of all and security of all equipment.
Perform other duties as assigned.
Provide coverage for the general welfare and safety of the shelter residents, staff, and volunteers.
Provide crisis prevention and intervention as needed.
Complete routine resident and facility checks to ensure that residents are not at risk and that the facility is free of potential hazards (leaks, fire, destruction of property, etc.).
Record incidents and residents’ grievances appropriately in logbook and on the incident report.
- Conduct regular fire drills during day, evening, night and, weekend shifts ensuring that all staff and residents follow procedure.
Interact with NYPD, EMS, NYFD, and know when it is appropriate to make emergency calls.
Other duties as assigned.

EDUCATIONAL REQUIREMENTS OF SECURITY:

Must have NYS Security Guard License and current 8-hour and 16 annual Certificate.
F02 Fire Guard License

EXPERIENCE AND SPECIAL REQUIREMENTS OF SECURITY:

Minimum two years’ experience working in a residential facility, preferably experience working with dual-diagnosed individuals, mental health and substance abuse issues, and some supervisory experience.
Must have good interpersonal skills with the ability to communicate effectively both written and oral.
Ability to handle and prevent crisis situations with minimal supervision.
Must have some computer skills and be able to formulate incident reports.
Ability to work with clientele that have special needs and aid with respect and compassion.
Help to foster and to promote a positive and harmonious atmosphere at the shelter.
Must be able to work flexible shifts, weekends, and overtime if necessary.

EDUCATIONAL REQUIREMENTS OF SECURITY:

Must have NYS Security Guard License and current 8-hour and 16 annual Certificate.
F02

EXPERIENCE AND SPECIAL REQUIREMENTS OF SECURITY:

Minimum two years’ experience working in a residential facility, preferably experience working with dual-diagnosed individuals, mental health and substance abuse issues, and some supervisory experience.
Must have good interpersonal skills with the ability to communicate effectively both written and oral.
Ability to handle and prevent crisis situations with minimal supervision.
Must have some computer skills and be able to formulate incident reports.
Ability to work with clientele that have special needs and aid with respect and compassion.
Help to foster and to promote a positive and harmonious atmosphere at the shelter.
Must be able to work flexible shifts, weekends, and overtime if necessary.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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