Senior Account Manager

<p><a href="https://socialdiscoverygroup.com/" class="editor-link" dir="ltr"><u><strong>Social Discovery Group</strong></u></a><span> (SDG) is one of the world's largest groups of social discovery companies, uniting millions of users on dozens of products. SDG solves the problem of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG products redefine the way people interact and connect with each other. </span></p> <p><span>Our portfolio includes social entertainment platforms designed to connect people online across different cultures in different parts of the world. This includes globally recognized brands such as DateMyAge, Dating.com, EuroDate, Dil Mil and Cupid Media. SDG has a presence in more than 150 countries.</span></p> <p><span>SDG invests in social discovery and IT startups around the world directly or via VC funds. Among our VC investments are Patreon, Open AI, Clubhouse, Coursera,</span><a href="http://data.ai" class="editor-link" dir="ltr"><span>Data.ai</span></a><span>, Flo,</span><a href="http://academia.edu" class="editor-link" dir="ltr"><span>Academia.edu</span></a><span>, and many others. </span></p> <p><span>We bring together a team of like-minded people and IT professionals specializing in the creation and development of globally impactful social discovery products. Our international team of 1000+ professionals and digital nomads works all over the world. Our teams of digital nomads work remotely from Cyprus, Malta, the USA, Armenia, Georgia, Kazakhstan, Montenegro, Poland, Latvia, Serbia, Spain, Portugal, UAE, Israel, Turkey, Thailand, Indonesia, Japan, Hong Kong, Australia and many other locations. </span><br><br><span>We’re proud to be a </span><strong><strong>two-time “Great Place to Work”</strong></strong><span> winner (USA & Japan, 2024–2025) and a </span><strong><strong>Top-5 Company for Work-From-Anywhere Jobs</strong></strong><span> (FlexJobs, 2025). </span></p> <p>We are looking for a<strong> Senior Account Manager</strong> to join our team.</p> <p><strong><strong>Your main tasks will be:</strong></strong><strong></strong><strong><br></strong></p><ul><li><strong>Enhance Communication Efficiency:</strong><br>Build and automate account management processes to improve communication flows, streamline problem-solving, and track performance effectively.<br>Proactively gather creator and agency insights, monitor industry trends, and translate market feedback into actionable product direction.<br>Ensure high standards of creator representation on the platform, including content quality, chatting standards, and overall performance.</li><li><strong>Improve Creator-Driven Traffic Performance:</strong><br>Increase the effectiveness of creator-driven promotion across their social platforms.<br>Drive consistency in model posting and oversee weekly promotion delivery checks.<br>Enable creators to effectively promote new product features to increase their earnings.</li><li><strong>Scale & Streamline Creator Cabinet Operations:</strong><br>Coordinate cross-functional processes for the continued development of the Creator Cabinet initiative.<br>Integrate our internal tools into creators’ daily promo content workflows as a primary production tool.<br>Unify creator analytics across the Creator Cabinet, Reports, and our internal tools into a centralized industry-standard performance system.<br>Monitor and improve creator payout operations to ensure timely and accurate payments.</li></ul> <p><strong><strong>We expect from you:</strong></strong></p> <ul><li><strong><strong></strong></strong><strong>Financial & Analytical Proficiency: </strong><strong></strong>Strong command of 1C and Excel (advanced formulas, pivot tables, data analysis, reporting, and dashboard creation), with a solid understanding of accounting, invoicing, and financial operations.</li><li><strong>Digital & AI Tools Expertise: </strong>Experience working with AI and digital platforms such as Higgsfield and Atlas Cloud, as well as analytics tools for KPI monitoring, data visualization, and performance tracking (e.g., Superset).</li><li><strong>Project & Cross-Functional Management: </strong>Ability to coordinate workflows and manage projects using tools such as Slack, Jira, and internal systems, ensuring effective communication and alignment across teams.</li><li><strong>Emotional Intelligence & Communication Skills: </strong>Strong interpersonal skills with the ability to understand different personalities and motivations, practice active listening, build trust, and communicate with empathy and diplomacy.</li><li><strong>Problem-Solving & Crisis Management: </strong><strong></strong>Capacity to remain calm and professional under pressure, quickly identify issues, implement practical solutions, and maintain smooth operational processes.</li><li><strong>Adaptability & Collaborative Mindset: </strong>Flexibility to adjust approaches across different cultures, markets, and stakeholder needs, while working effectively with cross-functional teams and embracing feedback to improve outcomes.</li></ul> <p><strong><strong>What do we offer:</strong></strong></p> <ul><li><strong><strong>REMOTE OPPORTUNITY</strong></strong><span> to work full-time;</span></li><li><strong><strong>Vacation</strong></strong><span> 28 calendar days per year;</span></li><li><strong><strong>7 wellness days per year</strong></strong><span> (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;</span></li><li><strong><strong>Bonuses up to $5000 </strong></strong><span>for recommending successful applicants for positions in the company;</span></li><li><span>50%</span><strong><strong> payment for professional training, international conferences, and meetings;</strong></strong></li><li><span>Corporate discount for </span><strong><strong>English lessons;</strong></strong></li><li><span>​</span><strong><strong>Health benefits. </strong></strong><span>According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);</span></li><li><span>​</span><strong><strong>Workplace organization. </strong></strong><span>The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;</span></li><li><strong><strong>Internal gamified gratitude system: </strong></strong><span>receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc. </span></li></ul> <p><strong><strong>Sounds good? Join us now!</strong></strong></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...