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Senior Associate, Operations Admin Support

June 29, 2026

At Nadi Tech, part of TNG Digital Group, we build and run secure, high-performance digital infrastructure that powers essential services across Malaysia.

Our platforms support large-scale B2B and public sector initiatives used by millions of people every day. That means reliability, security, and performance are not nice-to-haves. They are built into everything we do from day one.

We are looking for people who enjoy solving complex, real-world problems. People who think in systems, understand how things connect, and take pride in building infrastructure that is stable, scalable, and built to last.

Here, you will take ownership of systems that matter and see your work used in real, everyday scenarios.

What You'll Do:

To coordinate and manage day-to-day operational activities, ensuring smooth workflow and efficient processes to achieve key performance targets of Operations Division.
Plan and arrange travel itineraries, accommodations, and transportation for Operations Division as needed.
Organize and coordinate Operation Division events, meetings, and conferences, including logistics, catering, and materials preparation.
Liaise with the office administration team to facilitate repairs and maintenance of damaged office equipment and facilities.
Collaborate with HR and hiring managers to initiate & facilitate hiring process for new employees.
Coordinate IT access and workstation setup, as well as provide necessary stationery and resources for new joiners.
Provide general support to Operations Division visitors, if any.
Developing, reviewing, and improving administrative systems, policies, and procedures when is necessary.
Must be very organized and detail-oriented, as they will be responsible for managing the operation, records, and reports.
Collaborate with the finance & procurement department to manage payment requisitions, purchase requisitions, issue purchase orders, and reconcile records related to requests for approval (RFA) including billings & invoices to partners.
Assist in preparation of month-end accruals for department expenses, ensuring accurate financial reporting & reconciliation.
Strong communication skills are needed, as they must be able to correspond with potential and current internal and external party.
To ensure all the files and documents is filed and kept properly for future audit purposes.
To perform any duties assigned by the management from time to time.
Always on standby mode to assist on ad-hoc project from time to time.
Provide high-level administrative support to the head of operations, including calendar management, travel arrangements (ie. Visa, transport arrangement, accommodation etc), and meeting coordination.
Handling Head of Operation expenditure claims and collating and filing expenses.
Handling Head of Operation’s personal matters, if any.
Prepare and edit correspondence, reports, presentations, and other documents as required.
Act as a liaison between the COO and internal/external stakeholders, maintaining professionalism and confidentiality.
Assist on ad-hoc assignment, if any.

Job Requirements:

Candidate must possess at least Diploma, Advanced Diploma or Bachelor’s Degree in any field.
Required language: English, Bahasa Malaysia and Mandarin is added advantage.
Strong organizational skills with the ability to multitask and prioritize effectively.
Extremely responsible and committed attitude.
Candidate must have at least 3-5 years of working experience in operations.
Meticulous, focused on problem solving and able to interact with the team members and partners to achieve goals.
Ability to work under tight deadline.
Proficient user of MS Office (MS Excel in particular).
Problem-solving & Positive attitude.
Able to multitask efficiently.

What you get

Work your way

Flexible working hours

Your wellbeing matters

Medical coverage, with option to include dependants
Extra leave for family and caregiving needs

Rewards that grow with you

Monthly lifestyle allowance via TNG eWallet
Long-term rewards for your contributions

Everyday support

Mobile and broadband reimbursement
Discounts and wellness perks

What it’s like to work here We value people who take responsibility, think clearly, and care about doing things right.

You will be working with a team that is practical, collaborative, and focused on building things that hold

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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