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Senior Director Strategic Insights

June 2, 2026

Location:Work from home (Pennsylvania)Shift:Days (United States of America)Scheduled Weekly Hours:40Worker Type:RegularExemption Status:YesJob Summary:The Senior Director Strategic Insights leads Geisinger’s enterprise intelligence and strategy execution backbone, integrating strategic insights, consumer research, and enterprise performance management into a cohesive system that informs decisions and drives accountability for results. This role sets the enterprise agenda and standards for what the organization knows, how strategy is measured, and how leaders use insight and performance data to guide decisions. The Senior Director ensures a single fact base, disciplined performance cadence, and clear signals when strategic adjustment may be required.Job Duties:<ul><li>Set the enterprise strategic insights agenda, translating market, consumer, competitive, and internal performance intelligence into decision‑relevant implications, options, and risks. Establish standards for analytic rigor, synthesis, sourcing, and executive‑level storytelling. Ensure insights consistently inform enterprise strategy, planning, and prioritization discussions.</li><li>Oversee enterprise and BU‑level market assessments, competitive intelligence, trend analysis, and scenario modeling. Ensure insights are timely, decision‑ready, and aligned to planning, strategy, and performance cycles. Maintain a consistent enterprise fact base used across strategy, planning, and performance management.</li><li>Own the enterprise consumer and market research capability, embedding the voice of the consumer in strategic and growth decisions. Oversee development of repeatable research assets (segmentation, journey insights, primary research).Coordinate with BU‑embedded insights and research teams to avoid duplication and strengthen shared learning.</li><li>Partner closely with ESO Business Strategy and Strategic Planning leaders to support opportunity sizing, portfolio assessments, and scenario analysis. Provide pressure‑testing and fact‑based challenge to strategic hypotheses and business cases. Ensure clear traceability from data to insight to implication to decision.</li><li>Design and set standards for the enterprise strategic performance management system, including KPI hierarchy, scorecards, target‑setting logic, and governance. Ensure performance measures align directly to enterprise priorities and strategic intent.</li><li>Lead, coach, and develop insights and performance management leaders and teams. Establish shared tools, templates, and quality standards across insight and performance functions.</li></ul>Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.Position Details:Education:Master's Degree- (Required)Experience:Minimum of 12 years-Related work experience (Required), Minimum of 8 years-Managerial/Supervisory (Required)Certification(s) and License(s):Skills:OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. <ul><li>KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. </li><li>EXCELLENCE: We treasure colleagues who humbly strive for excellence. </li><li>LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. </li><li>INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.</li><li>SAFETY: We provide a safe environment for our patients and members and the Geisinger family. </li></ul>We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

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5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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