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Senior Manager, Benefits

June 3, 2026

Who YOU are and what You can become:   We are seeking a highly organized and detail-oriented Sr. Benefits Manager to lead and optimize our benefits operations. The ideal candidate is a hands-on professional with strong HRIS and Excel expertise, exceptional problem-solving abilities, and a passion for delivering outstanding employee experience. In this role, you will manage day-to-day benefits administration, ensure accuracy and compliance across all programs, collaborate with vendors and internal partners, and drive process improvements that enhance efficiency and service delivery. Success in this position requires strong communication skills, operational excellence, and the ability to thrive in a fast-paced environment while managing multiple priorities with precision. Who WE are and where WE are going:   ST Engineering is a global technology, defense, and engineering group with a diverse portfolio of businesses across the aerospace, smart city, defense and public security segments. With our U.S. headquarters based in Arlington, VA, we have major operations in over 50 cities across 23 states, employing about 7,000 people in the country. At ST Engineering, we enable a more secure and sustainable world through innovative technology, products and solutions across diverse market segments. For the latest news about the group, visit www.stengg.com and follow the ST Engineering LinkedIn page. What YOU will do:  The Sr. Benefits Manager is responsible for the day-to-day administration and operational management of employee benefits programs. This role focuses on hands-on process ownership, ensuring accuracy and efficiency in benefits delivery across health insurance, Voluntary Benefits, retirement plans, wellness initiatives, and leave programs. The position requires strong technical proficiency in benefit administrative systems, and a proficient understanding of HRIS and payroll systems, meticulous attention to detail for data management and compliance, and excellent problem-solving skills to resolve benefits-related issues. The Sr. Benefits Manager serves as the process expert who maintains benefits procedures, coordinates vendor relationships, manages enrollment processes, and ensures seamless benefits operations. They will also manage the day-to-day activities of 3 direct reports, managing and prioritizing shifting workloads. This role emphasizes operational excellence, process improvement, and consistent execution of benefits administration while maintaining compliance with federal and state regulations. <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif">Manage day-to-day benefits administration processes and systems </li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif">Coordinate vendor relationships and serve as primary point of contact for benefits providers and third-party administrators.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif">Oversee annual benefits enrollment processes, including system setup, employee communications, and troubleshooting support.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif">Responsible for ensuring benefits procedures and documentation are accurate, consistent, and up to date across all benefit programs.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif">Support the benefits team by guiding complex cases and escalated employee inquiries.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif">Manage and lead the Benefits COE delivery team by prioritizing workloads, assigning tasks, and ensuring consistent execution of responsibilities.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif">Implement process improvements to streamline benefits administration and enhance service delivery.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif">Own the benefit invoicing process – Review, audit, and process vendor invoices to ensure charges are supported and aligned with contractual terms and payment requirements, reconcile claims activity, eligibility files, and payroll deductions to identify discrepancies, resolve variances, and partner with Finance, Payroll, and external vendors to address billing and payment issues accurately and on time.</li> <li style="line-height:115%;margin:0.0in 0.0in 8.0pt 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif">Analyze billing and claims trends, maintaining strong financial controls, and partnering closely with Finance to ensure timely payments, accurate reconciliation, and clear support for business units, vendors, and internal stakeholders.</li> </ul> <h2 style="margin:8.0pt 0.0in 4.0pt;line-height:115%;font-size:16.0pt;font-family:'Aptos Display', sans-serif;color:#0f4761;font-weight:normal">Benefits Analysis & Data-Driven Decision Making</h2> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif">Conduct comprehensive benefits utilization analysis and trend forecasting to identify optimization opportunities.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif">Prepare and leverage cost-benefit analyses to inform and recommend program changes, vendor selections, and plan design modifications. </li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif">Generate executive-level reports and dashboards to communicate benefits metrics, financial performance, and strategic recommendations to leadership.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif">Leverage advanced data analytics to benchmark benefits programs against industry standards to identify competitive advantages and recommendations. </li> <li style="line-height:115%;margin:0.0in 0.0in 8.0pt 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif">Monitor key performance indicators and translate complex data insights into actionable recommendations for leadership decision-making.</li> </ul> <h2 style="margin:8.0pt 0.0in 12.0pt;line-height:115%;font-size:16.0pt;font-family:'Aptos Display', sans-serif;color:#0f4761;font-weight:normal">System Administration & Compliance</h2> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif">Oversee and manage the benefits administration system (Benefitplace) – hands-on configuration of enrollments, deductions, employee records, and communication; ensure feeds to vendors and associated transactions are processed accurately and timely. </li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif">Manage file feeds between HRIS, payroll systems, and third-party vendors, ensuring timely and accurate data transmissions, and perform Quarterly Audits.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif">Ensure compliance with federal and state regulations, including ACA reporting, COBRA notifications, and required disclosures.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif">Responsible for benefits system testing for updates and enhancements to ensure functionality before deployment.</li> <li style="line-height:115%;margin:0.0in 0.0in 8.0pt 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif">Maintain detailed process documentation and standard operating procedures for all benefits administration tasks.</li> </ul> What YOU need to be successful:  <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Bachelor’s degree in human resources, Business Administration, or related field required.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Minimum 7 years of progressive hands-on benefits administration experience with demonstrated process ownership and system proficiency; minimum 2 years of experience leading a team in the delivery of benefits programs</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Strong working knowledge of SuccessFactors or other HRIS platforms. Proficiency in Excel, including pivot tables, VLOOKUP, formulas, and data management tools.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Demonstrated experience managing benefits processes.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Working knowledge of ERISA, COBRA, ACA, HIPAA, FMLA, and other federal and state benefits regulations with the ability to execute required compliance activities.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Strong attention to detail with the ability to maintain accurate benefits records, audit system data, reconcile discrepancies, and generate standard reports.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Solid understanding of federal and state benefits regulations with hands-on experience processing compliance requirements and required notifications</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Solid understanding of 401(k) administration processes including enrollment support, loan processing, and basic compliance tasks.</li> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Strong troubleshooting skills to resolve benefits issues, answer employee questions, and coordinate with vendors to address system or coverage problems.</li> </ul> <h1 style="margin:0.25in 0.0in 12.0pt 5.0pt;line-height:115%;font-size:20.0pt;font-family:'Aptos Display', sans-serif;color:#0f4761;font-weight:normal">Preferred Qualifications</h1> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif">Professional certifications such as Certified Employee Benefits Specialist (CEBS), SHRM-CP, PHR, or Certified Benefits Professional (CBP). </li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif">Experience with self-funded health plan administration, including claims processing, stop-loss coordination, and monthly reconciliations.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif">Advanced Excel skills including macros, Power Query, or database experience for complex data analysis and reporting.</li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif">Efficient in AI system (copilot) integration in day to day activities. </li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif">Familiarity with benefits vendor portals and ability to quickly learn new technology platforms.</li> <li style="line-height:115%;margin:0.0in 0.0in 8.0pt 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif">Experience supporting wellness programs, voluntary benefits, or flexible spending account administration.</li> </ul> What WE offer:  · 401K with company match and immediate vesting  · Medical/Dental/Vision Insurance  · Disability  · PTO   · Tuition Assistance  · Life and Accidental Death Insurance   · Development and Career Growth Opportunities  Remote work schedule It takes diverse talent to solve real-world problems.  ST Engineering is deeply committed to building a workplace community where inclusion is valued, and everyone feels welcomed.  We’re proud to consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, family status, marital status, sexual orientation, national origin, disability, age, or veteran status, or any other legally protected grounds. So, bring us your personal experience, your perspectives, and your background. It’s through our differences that innovative changes are made. ST Engineering is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request accommodation, please contact our Talent Strategies team at 571-771-0101

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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