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Senior Patient Recruitment and Engagement Lead

May 25, 2026

Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionPPD is revolutionizing patient recruitment. As the clinical research division of Thermo Fisher Scientific, PPD has launched Patient First, a group dedicated to enhancing the patient experience from the first click to the final visit. Using human-centered, digitally enabled solutions, Patient First optimizes patient recruitment and engagement, site operations, and quality data collection.PPD is seeking a Senior Patient Recruitment and Engagement Lead (PREL) to join our Site Recruitment Optimization team. This team is made up of functional leads dedicated to recruitment on clinical studies, owning the entire process and overseeing implementation and effectiveness of the global recruitment strategy. This is a home-based position for candidates in the US with oversight for global recruitment strategies and management experience and a comprehensive understanding of trial operations. The successful candidate will also have functional Lead experience within a team setting and customer management skills (including presentation experience). Functional Lead:<ul><li>Acts as a Functional Lead for global recruitment and retention strategy and associated initiatives. </li><li>Integrate with larger PPD study team throughout start-up and enrollment period, communicating updates with Clinical Team Managers and CRA's.</li><li>Work with local teams to understand patient pathways on a country level and that region-appropriate methods are used and requirements met.</li><li>Works to identify potential risks, develops contingency plans and escalates issues as appropriate.</li><li>Acts as Subject Matter Authority for patient recruitment and retention topics in all client communications.</li><li>Tracks metrics and builds progress reports on enrollment targets. Heavy data analysis to create reporting and insights into recruitment successes and challenges for presentation to client.</li></ul> Strategy:<ul><li>Develops and owns the study recruitment and retention plan, implements patient recruitment and retention strategies globally.</li><li>Identifies potential barriers to recruitment and retention and develops risk mitigation plans.</li><li>Works closely with the Central Recruitment campaign team to identify strategic solutions for specific patient populations.</li><li>Provides support for proposals and bid defenses around recruitment lead activities.</li></ul>Third Party-Vendor Collaboration:<ul><li>Coordinates the quality and performance of third-party providers and addresses issues.</li><li>Works with PPD Finance contact to manage financial matters, ensures invoices are accurate and timely. Oversight for vendor budget.</li><li>Coordinates communication between providers, clients, and the internal study team.</li></ul>Patient Diversity:<ul><li>Collaborates with the Patient Population Science team to ensure that the Diversity Plan is reflected within the greater Study Recruitment and Retention Plan.</li><li>Ensures all client diversity requirements are considered during strategy design and monitored throughout enrollment.</li><li>Monitors patient diversity metrics throughout the study and reports progress to clients.</li><li>Gathers feedback from study teams and clients to review vendor performance and provides feedback to the Vendor Relationship Lead.</li></ul> Education and Experience:<ul><li>Bachelor's degree or equivalent and relevant formal academic / vocational qualification</li><li>Previous patient recruitment management experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years)</li><li>In some cases, an equivalency, consisting of appropriate education, training, and/or directly related experience will be considered sufficient for an individual to meet the requirements of the role.</li></ul> Knowledge, Skills and Abilities:<ul><li>Excellent client-facing and interpersonal skills, with the ability to establish and maintain positive relationships.</li><li>Strong organizational and multitasking abilities, with capacity to handle multiple projects simultaneously and meet deadlines.</li><li>Analytical approach, with the ability to collect, analyze, and interpret data to drive informed decision-making.</li><li>Knowledge of healthcare regulations, patient privacy laws, and ethical considerations in patient recruitment.</li><li>Proficiency in project management tools and software.</li></ul> At Thermo Fisher Scientific, we are committed to fostering a healthy and harmonious workplace for our employees. We understand the importance of creating an environment that allows individuals to excel. Please see below for the required qualifications for this position, which also includes the possibility of equivalent experience:<ul><li>Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.</li><li>Able to work upright and stationary for typical working hours. </li><li>Ability to use and learn standard office equipment and technology with proficiency.</li><li>Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. </li><li>May require as-needed travel (0-20%). </li></ul> Location: Home-based US position. Relocation assistance is NOT provided. *Must be legally authorized to work in the United States without sponsorship. *Must be able to pass a comprehensive background check, which includes a drug screening. This is a salaried role ($105K - $120K USD) that will also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. Compensation will be initially discussed during the screening period, with actual compensation confirmed in writing at the time of offer.Compensation and BenefitsThe salary range estimated for this position based in North Carolina is $75,000.00–$126,000.00.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:<ul><li>A choice of national medical and dental plans, and a national vision plan, including health incentive programs</li><li>Employee assistance and family support programs, including commuter benefits and tuition reimbursement</li><li>At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy</li><li>Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan</li><li>Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount</li></ul>For more information on our benefits, please visit: <a href="https://jobs.thermofisher.com/global/en/total-rewards" target="_blank" rel="noopener noreferrer">https://jobs.thermofisher.com/global/en/total-rewards</a>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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