Senior Staff, Employee Relations – Workplace Investigations

Job Description:

  • Plan and conduct on-site one-on-one listening sessions with employees across levels, functions, and geographies.
  • Build trust quickly and facilitate conversations in a neutral, non-leading manner; ask effective follow-up questions to clarify themes and root causes.
  • Maintain strict confidentiality and protect anonymity in all notes, summaries, and communications.
  • Identify themes, trends, and potential hotspots across multiple sessions; distinguish isolated feedback from consistent patterns.
  • Draft confidential, executive reports that summarize key themes and include de-identified verbatim comments.
  • Escalate significant legal, compliance, ethics, or safety matters via established channels, while balancing confidentiality requirements.
  • Partner with relevant stakeholders (e.g., BU executives, HR, Legal, Compliance, EHS, Security) as needed to ensure appropriate follow-up.
  • Manage session logistics end-to-end (scheduling, travel coordination inputs, intake tracking, and follow-up requests).
  • Continuously improve the listening-session approach and reporting templates based on feedback and outcomes.

Requirements:

  • Demonstrated experience conducting sensitive interviews, listening sessions, investigations, or employee/partner consultations.
  • Strong active-listening and facilitation skills, with the ability to remain calm, neutral, and professional in emotionally charged situations.
  • Excellent judgment and discretion; proven ability to handle confidential information.
  • Executive-level writing skills: concise, structured reporting with accurate context and careful wording.
  • Working knowledge of escalation boundaries (e.g., legal/compliance/ethics concerns) and how to route issues appropriately.
  • Strong stakeholder-management skills and comfort interacting with senior leaders.
  • Operational rigor: strong planning, organization, and follow-through; ability to manage multiple site visits and timelines.
  • Willingness and ability to travel to global sites as needed.

Benefits:

  • Employee stock purchase plan with a 2-year look back
  • Family support programs to help balance work and home life
  • Robust mental health resources to prioritize emotional well-being
  • Recognition and service awards to celebrate contributions and milestones
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...