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Senior Technical Sales Enablement Manager
<p style="min-height:1.5em">Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.<br><br>We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"></p><p style="min-height:1.5em">Docker is looking for a<strong> Senior Technical Sales Enablement Manager</strong> to sit at the intersection of deep technical knowledge, program ownership, and measurable business impact. Reporting to the Head of Sales Enablement, you will design, build, and scale technical enablement programs across Solutions Engineering (SE), Technical Account Management (TAM), and the broader Go-To-Market (GTM) organization.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em">This is a high-ownership, high-visibility role for someone who thrives in a fast-moving SaaS environment. You will partner closely with Sales, Solutions Engineering, Customer Success, Product, and Marketing leadership to deliver learning experiences that shorten ramp times, sharpen technical selling skills, and drive revenue outcomes. If you love building from the ground up, connecting dots across technical and business teams, and seeing your work directly reflected in field performance, this role is for you.</p><p style="min-height:1.5em"></p><h1><strong>Responsibilities</strong></h1><p style="min-height:1.5em"><strong>Technical Enablement Programs</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Design, execute, and continuously improve technical enablement initiatives aligned to business goals and field priorities.</p></li><li><p style="min-height:1.5em">Own end-to-end program delivery — from content development and facilitation to measurement and iteration.</p></li><li><p style="min-height:1.5em">Develop a deep understanding of Docker’s platform and translate complex technical concepts into compelling, role-based learning experiences for pre- and post-sales teams.</p></li></ul><p style="min-height:1.5em"><strong>Onboarding & Ramp</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Own and evolve technical onboarding programs for Solutions Engineers and TAMs, ensuring new hires reach full productivity faster with the skills and resources they need from day one.</p></li><li><p style="min-height:1.5em">Partner with SE leadership to uplift technical selling capabilities and continuously align enablement to evolving field needs.</p></li></ul><p style="min-height:1.5em"><strong>Cross-Functional Partnership</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Act as a strategic connector between technical and non-technical teams across Sales, SE, Customer Success, Product, and Marketing.</p></li><li><p style="min-height:1.5em">Enable GTM teams quickly and effectively around product launches by partnering with Product and Marketing to develop timely, high-quality content.</p></li><li><p style="min-height:1.5em">Build trusted relationships across the GTM organization and influence enablement strategy with insight-backed recommendations.</p></li></ul><p style="min-height:1.5em"><strong>Systems & Continuous Improvement</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Create and maintain high-quality enablement content in the LMS and related systems, ensuring discoverability and adoption.</p></li><li><p style="min-height:1.5em">Use performance data, completion metrics, and field feedback to identify skill gaps and continuously sharpen programs.</p></li><li><p style="min-height:1.5em">Manage multiple concurrent projects and priorities with the ability to pivot quickly when business needs shift.</p></li></ul><p style="min-height:1.5em"></p><h1>Qualifications</h1><p style="min-height:1.5em"><strong>Required</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">5+ years of experience in a fast-paced SaaS environment in a technical, pre-sales, or technical enablement role.</p></li><li><p style="min-height:1.5em">Demonstrated ability to design and deliver scalable technical training programs, not just facilitate existing content.</p></li><li><p style="min-height:1.5em">Proven track record of managing multiple priorities and executing on tight timelines while maintaining quality.</p></li><li><p style="min-height:1.5em">Strong ownership mindset — you identify gaps, propose solutions, and drive them to completion without being asked twice.</p></li><li><p style="min-height:1.5em">Confident in communicating with and presenting to senior leadership, backed by data and field insight.</p></li><li><p style="min-height:1.5em">Familiarity with LMS platforms and content management systems.</p></li><li><p style="min-height:1.5em">Solid understanding of SaaS sales cycles and value-based or consultative selling methodologies.</p></li><li><p style="min-height:1.5em">Excellent communication, organization, and stakeholder management skills.</p></li></ul><p style="min-height:1.5em"><strong>Strongly Preferred</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Hands-on experience as a Solutions Engineer or Sales Engineer — you know what it takes to be effective in the field.</p></li><li><p style="min-height:1.5em">Experience with Command of the Message or similar structured selling frameworks.</p></li><li><p style="min-height:1.5em">Exposure to containerization, DevOps tooling, or developer platforms (Docker experience a significant plus).</p></li><li><p style="min-height:1.5em">Experience using enablement data and readiness metrics to demonstrate program ROI.</p></li></ul><p style="min-height:1.5em"></p><h1>What to Expect</h1><h2><strong>First 30 Days — Learn & Listen</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Ramp on Docker’s products, platform, and go-to-market motion.</p></li><li><p style="min-height:1.5em">Audit current enablement programs, identify gaps, and understand what the field actually needs.</p></li><li><p style="min-height:1.5em">Build early relationships across Sales, SE, Product, Marketing, and TAM.</p></li></ul><p style="min-height:1.5em"></p><h2><strong>First 90 Days — Take Ownership</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Take full ownership of the technical onboarding experience for new Solutions Engineers and TAMs.</p></li><li><p style="min-height:1.5em">Deliver initial enablement content in the LMS and support at least one product launch.</p></li><li><p style="min-height:1.5em">Establish a repeatable feedback loop between the field and enablement programs.</p></li></ul><p style="min-height:1.5em"></p><h2><strong>First Year — Drive Impact</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Fully own and scale technical onboarding, with measurable improvements in ramp time and readiness scores.</p></li><li><p style="min-height:1.5em">Operate independently as the go-to technical enablement owner for SE and TAM.</p></li><li><p style="min-height:1.5em">Be recognized as a trusted cross-functional partner and a key contributor to GTM effectiveness.</p><p style="min-height:1.5em"></p></li></ul><p style="min-height:1.5em"><strong>Docker does not offer visa sponsorship for this role.</strong></p><p style="min-height:1.5em"></p><p style="min-height:1.5em"></p><p style="min-height:1.5em">We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using <a target="_blank" rel="noopener noreferrer nofollow" href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound</a> on April 13, 2024.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em">Please see the independent bias audit report covering our use of Covey <a target="_blank" rel="noopener noreferrer nofollow" href="https://getcovey.com/nyc-local-law-144">here</a>.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>Perks</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Freedom & flexibility; fit your work around your life</p></li><li><p style="min-height:1.5em">Designated quarterly Whaleness Days plus end of year Whaleness break</p></li><li><p style="min-height:1.5em">Home office setup; we want you comfortable while you work</p></li><li><p style="min-height:1.5em">16 weeks of paid Parental leave (after 6 months of employment)</p></li><li><p style="min-height:1.5em">Technology stipend equivalent to $100 USD net/month</p></li><li><p style="min-height:1.5em">PTO plan that encourages you to take time to do the things you enjoy</p></li><li><p style="min-height:1.5em">Training stipend for conferences, courses and classes</p></li><li><p style="min-height:1.5em">Equity; we are a growing start-up and want all employees to have a share in the success of the company</p></li><li><p style="min-height:1.5em">Docker Swag</p></li><li><p style="min-height:1.5em">Medical benefits, retirement and holidays vary by country</p></li><li><p style="min-height:1.5em">Remote-first culture, with offices in Seattle and Paris</p></li></ul><p style="min-height:1.5em"></p><p style="min-height:1.5em">Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em">#LI-REMOTE</p>