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Senior Travel Agent - Publicity Entertainment

May 30, 2026

We work with some of the biggest names in the Media & Entertainment Industry. Do you have what it takes? Travel Beyond Limits and audition today! Senior Travel Agent - Publicity Entertainment (Remote) Full time, United States You'll be working for Netflix, the world's leading streaming service. With an operation that covers 190 countries and that's transformed so many lives. You'll be dynamic, flexible with both your hours of work and work location and be passionate about providing first-class customer service as you move your travellers around the globe. A love of films, TV, media is a definite plus point as you'll be working closely with Netflix personnel as part of their core support network. You’ll love the challenge of the fast-paced world of Entertainment travel and will work closely with your network during key stages of Publicity, including promotion of films and series. You will also be a key player in moving talent to and from Publicity events, such as film festivals and award shows. You’ll appreciate that no two days are ever the same and will welcome the chance to play a leading role in the drama. As one of our Entertainment Travel experts, you will be the ‘go-to’ person for Netflix travellers who would be in North America and other global locations. As a Senior Entertainment Travel Consultant, you will confidently offer expert guidance and be keen to share your knowledge. You will want to assist our clients to perfect their travel plans. You will be calm and reassuring and no challenge will be too much trouble. You will be able to offer hints and suggestions and will enjoy making recommendations. This could be for a great place to stay, the best seat onboard, the latest special offers, or just ways to make their journey run more smoothly. And of course, you'll give our clients all of the necessary data to allow them freedom and responsibility to make informed decisions wherever possible and immerse yourself in the Netflix culture. As a Senior Travel Agent - Publicity Entertainment, you will <ul style="list-style-type:disc"> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Accurately and efficiently handle incoming travel requests via multiple channels e.g., phone, emails for Netflix Entertainment. Travel could be for A-listers, VIPs, Talent, Press, and groups. </li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Provide creative solutions to ensure the publicists requirements are met</li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Being aware of their budgets and offering the best solutions possible</li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Understand the needs of Publicists and travelers, appropriately guiding them to the best solutions</li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Handle amendments, cancellations, and schedule changes, including the recalculations of domestic and international airfares</li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Handle accommodation, meet & greets, chauffeured cars, lounges, and other VIP services</li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Deliver great customer service each and every time, showing your enthusiasm for working with the clients</li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Update Travel Manifests and travel logs</li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Ensure accuracy in itineraries, and back-office invoicing and billing</li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Keep up to date with the changing nature of travel resulting from the pandemic</li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Provide visa and country entry restriction guidance</li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Work with colleagues in different regions to provide a successful global follow the sun operation</li> </ul> About you <ul style="list-style-type:disc"> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Previous entertainment travel experience or VIP travel is essential </li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">A strong working knowledge of Sabre GDS and good fares and ticketing expertise</li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Good worldwide geography and keen attention to detail</li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Proven ability to handle multiple priorities simultaneously, able to adapt to change</li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Ability to work flexible hours – with possible occasional bank holiday working</li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Ability to work independently, exercising discretion and judgement</li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Proven excellent customer service provision and problem resolution skills</li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Ability to work under pressure</li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Adaptable to aspects of the client culture</li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Ability to work with international teams to serve a common goal</li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Experience with handling small or large groups would be beneficial</li> </ul> About BCD Media & Entertainment We are the Media & Entertainment division of BCD Travel, one of the world’s largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years. We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment’s notice! What we offer you At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe. About us BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit <a>www.bcdtravel.com.</a> Get to know us by reading our blog and checking out our social media: <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif"><a href="https://www.bcdtravel.com/blog/" target="_self">https://www.bcdtravel.com/blog/</a></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif"><a href="https://www.linkedin.com/company/bcd-travel/" target="_self">https://www.linkedin.com/company/bcd-travel/</a></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif"><a href="https://www.instagram.com/bcdtravel/" target="_self">https://www.instagram.com/bcdtravel/</a></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif"><a href="https://www.facebook.com/bcdtravel/" target="_self">https://www.facebook.com/bcdtravel/</a></li> </ul> You’ll be offered <ul> <li style="font-family:'trebuchet ms', geneva, sans-serif">Flexible working hours and work-from-home or remote opportunities</li> <li style="font-family:'trebuchet ms', geneva, sans-serif">Opportunities to grow your skillset and career</li> <li style="font-family:'trebuchet ms', geneva, sans-serif">Generous vacation days so you can rest and recharge</li> <li style="font-family:'trebuchet ms', geneva, sans-serif">A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools</li> <li style="font-family:'trebuchet ms', geneva, sans-serif">Travel industry professional perks and discounts</li> <li style="font-family:'trebuchet ms', geneva, sans-serif">An inclusive work environment where diversity is celebrated</li> </ul> At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Senior Travel Agent - Publicity Entertainment is between $50,000 and $80,000. The actual pay depends on your skills, qualifications, experience and geographical location. Ready to join the journey? Apply now! We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com. #LI-Remote #LI-LR1

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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