Senior UX Designer, Digital Program

<p><b>Section 1: Position Summary</b></p><p>Design the user experience for web and mobile solutions that help millions of people achieve their financial goals. Use design thinking techniques and strong collaboration across business, design, analytics, and development functions to create experiences our customers love and that drive results for the business. Serve as the subject-matter expert for the UX discipline. Use creative and technical problem-solving skills to guide the design from concept through completion.</p><p></p><p><b>Section 2: Job Functions, Essential Duties and Responsibilities</b></p><ul><li>Create web and mobile solutions that bring clarity to complex problems by using a range of skills, including user research, interaction design, visual design, and information architecture, as well as knowledge of the competitive landscape and of the Ascensus brand.</li><li>Prototype and scale UX solutions for new products, services, features, and enhancements from journey maps through detailed designs.</li><li>Build strong, collaborative relationships across design, business, development, and analytics teams. Manage expectations within the team and with clients.</li><li>Use qualitative and quantitative analysis techniques to inform design decisions and ensure that solutions have the intended impact.</li><li>Assist with other tasks and projects as assigned</li><li>Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.</li><li>Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture.</li></ul><p></p><p><b>Supervision  </b></p><p></p><ul><li>N/A</li></ul><p></p><p></p><p><b>Section 3:  Experience, Skills, Knowledge Requirements </b></p><p></p><ul><li>Undergraduate degree or equivalent experience in a creative or technical field.</li><li>Minimum 5 – 10 years of experience or equivalent combination of experience and education.</li><li>Able to resolve disparate user and business needs, to drive clarity and alignment across stakeholders.</li><li>Portfolio demonstrating expertise solving complex UX problems and designing thoughtfully crafted web and mobile experiences on large-scale projects.</li><li>Strong collaboration skills. High degree of creativity, empathy, and passion.</li><li>Excellent communication skills (storytelling, visualization, use of qualitative and quantitative data) to enlist support for initiatives and ignite enthusiasm to execute.</li><li>Experience with Design Thinking, Agile, and Lean methodologies.</li><li>Highly proficient in the use of design and prototyping software (Adobe, Sketch, InVision, etc.)</li><li>Knowledgeable about web and mobile UX best practices. Understanding of HTML/CSS and emerging tools, technologies, and business practices.</li><li>Excellent organizational skills. Able to switch between tasks across projects.</li><li>Able to give and receive feedback and interpret critique to enhance project outcomes.</li></ul><p></p><p>We are proud to be an Equal Opportunity Employer</p><p><i><span>Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.</span> </i></p>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...