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Senior Virtual Risk Control Consultant

June 3, 2026

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together. **This position is eligible to work from home anywhere in the United States**Essential Functions: <ul><li>Completes virtual risk control surveys of moderately sophisticated policyholders’ operations across and assesses the exposures present along with identification of hazards and adequacy control</li><li>Provides consultation to small and mid-size commercial policy holders utilizing a business focused approach regarding their operations and claim trends across all lines of coverage</li><li>Provides consultation to policyholders regarding their operations, claims trends, and recommendations for improvement related to insured coverages and enhanced customer experience</li><li>Identifies key exposures to loss and recommends solutions to remove them or when that is not possible evaluates the effectiveness of controls that are in place.</li><li>Communicates with Underwriting the impact of exposures identified and quantifies deficiencies found to allow proper risk selection, pricing, terms/conditions, and decision making on highly complex risks </li><li>Consults with policyholders to understand their service needs and concerns and customizes consultative services to address loss drivers and exposures to meet insured’s needs, as well as other identified areas of need</li><li>Collaborates with other Risk Control team members and subject matter experts on advanced technical questions as needed</li><li>Identifies policyholders where an onsite evaluation is necessary and communicates findings to appropriate Risk Control Manager</li><li>Provides updates to other departments such as Underwriting, Sales, and Claims to improve renewal decision making, including communicating unique observations identified to underwriting to aid in the decision making with accounts</li><li>Markets risk control functions in coordination with the branch team through agency visits, presenting at agency and association meetings, etc</li><li>Provides detailed explanation of business operations, hazards, and controls associated with coverages</li><li>Delivers training for current and prospective accounts Identifies accounts that would benefit from ongoing, routine service, and/or focused short-term service</li><li>Supports the creation and implementation of innovative virtual tools and resources to enhance client service delivery, with a focus on scalable solutions for small and mid-size accounts</li><li>Develops positive relationships with accounts and agents</li><li>Other duties as assigned</li></ul>Education & Experience:Senior Virtual Risk Control Consultant:<ul><li>Bachelor's degree, preferably in a safety, engineering, industrial safety, fire protection related field, or equivalent relevant experience</li><li>Three years of experience in risk control or safety role, or related experience</li><li>Prior experience conducting virtual risk control surveys preferred</li><li>Certifications such as certified safety professional preferred</li></ul>Candidates that exceed the minimum qualifications may be considered for a higher level position.Virtual Risk Control Specialist:<ul><li>Bachelor's degree, preferably in a safety, engineering, industrial safety, fire protection related field or equivalent relevant experience</li><li>Five years of experience in risk control or safety role, or related experience</li><li>Prior experience conducting virtual risk control surveys preferred</li><li>Certifications such as certified safety professional preferred</li></ul>Knowledge, Skills & Abilities:<ul><li>Good computer skills, including Microsoft Office Suite</li><li>Advanced knowledge of industrial, construction, fire, and commercial automotive safety</li><li>Excellent knowledge of various nationally recognized standards and codes, including OSHA, DOT and NFPA</li><li>Advanced ability to understand and evaluate risk</li><li>Excellent ability to identify and visualize potential loss exposures</li><li>Strong problem-solving skills</li><li>Strong customer service skills</li><li>Ability to work effectively with others, as well as independently</li><li>Advanced to multi-task and prioritize to meet deadlines</li><li>Excellent verbal and written communication skills, including documentation skills</li><li>Occasional travel required; a valid driver’s license with an acceptable motor vehicle report per company standards required if driving</li></ul>The hiring salary range for this position will vary based on geographic location, falling within either of the following:$72,726 - $99,800 or $79,834 - $109,786A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs. For information relating to the benefits EMC Team Members receive as part of a comprehensive rewards package, please visit <a href="https://www.emcinsurance.com/careers" target="_blank" rel="noopener noreferrer">www.emcins.com/careers</a>.Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.All of our locations are tobacco free including in company vehicles.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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