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ServiceNow Architect

May 27, 2026

Bright Vision Technologies is a forward-thinking software development company dedicated to building innovative solutions that help businesses automate and optimize their operations. We leverage cutting-edge technologies to create scalable, secure, and user-friendly applications. As we continue to grow, we’re looking for a skilled ServiceNow Architect to join our dynamic team and contribute to our mission of transforming business processes through technology. This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential. <h1 style="margin-top:16px;margin-bottom:11px;">ServiceNow Architect</h1>Job Title: ServiceNow Architect Location: 100% Remote (Continental United States) Position Type: In-house Bright Vision Technologies SOW engagement (no third-party client or vendor) Experience: 8+ years Salary Range : $100k to $150k per annnum Sponsorship: No new H1B sponsorship available. H1B transfers welcomed for qualified candidates. Employment Type: Full-time, direct W2 with Bright Vision Technologies (no C2C, no 1099, no third party) Engagement: Long-term, multi-year, aligned to the Bright Vision SOW delivery roadmap Compensation: Competitive base salary commensurate with experience, plus benefits. Employment Terms & Visa Policy This is a 100% remote, full-time, direct W2 position with Bright Vision Technologies. This role is part of Bright Vision Technologies’ in-house Statement of Work (SOW) engagement. The client, end customer, and employer for this position is Bright Vision Technologies — there is no third-party client, vendor, or implementation partner involved. We do not engage in C2C, 1099, or third-party arrangements for this role. BUT STRICTLY NO C2C/1099/3RD PARTY COMPANIES. ALL OUR ROLES ARE W2 AND NO 3RD PARTY BROKERING PLEASE. Candidates must be willing to work directly as a full-time W2 employee of Bright Vision Technologies and contribute to our in-house SOW deliverables. No new H1B sponsorship is available for this role. However, candidates who are currently on a valid H1B visa and require a transfer are welcome to apply. We will support H1B transfers for qualified candidates. For every role, a technical coding assessment is mandatory. Please apply only if you are confident in your technical abilities and hands-on experience. Job Summary We are seeking a ServiceNow Architect to lead the design, governance, and long-term evolution of our ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom applications. The role combines deep platform mastery with enterprise architecture judgment, driving standards for data, integration, security, and customization that keep the platform scalable, maintainable, and aligned with business priorities. The ideal candidate has architected ServiceNow at enterprise scale, can confidently shape multi-year roadmaps, and brings strong influence across engineering, business, and executive stakeholders. Key Responsibilities<ul style="margin-bottom:4px;"><li style="margin-bottom:4px;margin-left:8px;">Define ServiceNow platform architecture spanning ITSM, ITOM, HRSD, CSM, SecOps, GRC, and custom application domains.</li><li style="margin-bottom:4px;margin-left:8px;">Lead architecture reviews, design approvals, and governance for changes across ServiceNow modules.</li><li style="margin-bottom:4px;margin-left:8px;">Establish standards for data model usage, custom-table creation, scoped applications, and CMDB design.</li><li style="margin-bottom:4px;margin-left:8px;">Drive CMDB strategy including discovery, service mapping, identification rules, and data quality programs.</li><li style="margin-bottom:4px;margin-left:8px;">Architect integrations with enterprise systems via IntegrationHub, MID Servers, REST/SOAP APIs, and event-driven patterns.</li><li style="margin-bottom:4px;margin-left:8px;">Design platform-wide security, role models, and ACL strategies that balance functionality with least-privilege principles.</li><li style="margin-bottom:4px;margin-left:8px;">Lead major platform upgrades, release management cycles, and platform health initiatives, planning safe rollouts, coordinating across teams, and driving improvements that keep the platform stable and current over time.</li><li style="margin-bottom:4px;margin-left:8px;">Establish reusable patterns for workflow design, Flow Designer adoption, and minimization of unnecessary customization.</li><li style="margin-bottom:4px;margin-left:8px;">Drive performance, scalability, and instance-health improvements across the platform, using telemetry and load patterns to identify bottlenecks, prioritize the most impactful changes, and validate outcomes empirically.</li><li style="margin-bottom:4px;margin-left:8px;">Partner with business stakeholders to translate process needs into ServiceNow capabilities with appropriate trade-offs.</li><li style="margin-bottom:4px;margin-left:8px;">Mentor developers, admins, and tech leads on ServiceNow best practices.</li><li style="margin-bottom:4px;margin-left:8px;">Coordinate with security and compliance teams to ensure the platform meets regulatory obligations.</li><li style="margin-bottom:4px;margin-left:8px;">Produce high-quality architecture artifacts — context diagrams, sequence diagrams, decision records, and reference designs — that capture key technical decisions clearly enough to be understood months or years later.</li><li style="margin-bottom:4px;margin-left:8px;">Stay current with ServiceNow roadmap, Now Assist / AI features, and broader platform evolution.</li></ul>Required Qualifications<ul style="margin-bottom:4px;"><li style="margin-bottom:4px;margin-left:8px;">Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.</li><li style="margin-bottom:4px;margin-left:8px;">Eight or more years of ServiceNow experience, with significant time in architecture or technical leadership roles.</li><li style="margin-bottom:4px;margin-left:8px;">Deep expertise across multiple ServiceNow modules.</li><li style="margin-bottom:4px;margin-left:8px;">Strong understanding of the ServiceNow data model, scripting, scoped apps, and platform internals.</li><li style="margin-bottom:4px;margin-left:8px;">Hands-on experience with IntegrationHub, REST APIs, and complex integration scenarios.</li><li style="margin-bottom:4px;margin-left:8px;">Experience designing CMDB, discovery, and service mapping implementations.</li><li style="margin-bottom:4px;margin-left:8px;">Strong understanding of platform security, ACLs, and role design at scale.</li><li style="margin-bottom:4px;margin-left:8px;">Experience leading major upgrades and release planning.</li><li style="margin-bottom:4px;margin-left:8px;">Excellent communication and stakeholder management skills.</li><li style="margin-bottom:4px;margin-left:8px;">ServiceNow CTA, CIS, or CSA certifications.</li></ul>Preferred Qualifications<ul style="margin-bottom:4px;"><li style="margin-bottom:4px;margin-left:8px;">ServiceNow Certified Technical Architect (CTA) credential.</li><li style="margin-bottom:4px;margin-left:8px;">Experience with Now Assist, GenAI Controller, or AI-driven ServiceNow features.</li><li style="margin-bottom:4px;margin-left:8px;">Exposure to multi-instance, multi-region ServiceNow deployments.</li><li style="margin-bottom:4px;margin-left:8px;">Experience integrating ServiceNow with major SaaS platforms (Workday, Salesforce, SAP).</li><li style="margin-bottom:4px;margin-left:8px;">Familiarity with HAM Pro, SAM Pro, or App Engine Studio.</li></ul> How to Apply Would you like to know more about this opportunity? For immediate consideration, please send your resume to jaya@bvteck.com or contact us at (908) 505-3545. Learn more about Bright Vision Technologies at www.bvteck.com. We recognize that our people are our strength, and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Bright Vision Technologies is an Equal Opportunity Employer, including Disability/Veterans. Position offered by “No Fee Agency.” Equal Employment Opportunity (EEO) Statement Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall. BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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