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Software Automation Engineer I

June 3, 2026

Overview: Management Science Associates, Inc. (MSA) is a diversified information management company that for over a half a century has given market leaders the competitive edge in data management, analytics and technology. We are currently seeking a Software Automation Engineer I for this exciting role. This position is responsible for the design, implementation, change control, and support using MSA’s Workload Automation Scheduling (BMC Control-M) system, which defines factory operational processes. You will be working with application and system owners across the organization to design, configure and schedule production batch jobs across a multi-platform enterprise infrastructure. The Software Automation Engineer I will be responsible for defining and understanding work processes, job plan dependencies, and to help enforce production control policies and procedures. Responsibilities:<ul><li>Develop and define new software automation processes and standards based on business needs. Function as a member of an agile development team to drive consistent automation and software development practices including tools, common components, and documentation. </li><li>Collaborate with application and product managers, software developers and other stakeholders to design appropriate automation across multiple software applications. Responsible for business analysis of functional requirements of software applications under development for automation.</li><li>Identify and resolve workload automation and job scheduling issues </li><li>Continually design and deploy job scheduling infrastructure</li><li>Assist application developers with coding, testing and implementing various processes to support the workload automation</li><li>Work with experienced team members to begin conducting independent and collaborative work on internal and external projects to determine best approach for automation using software tools and scripting languages</li><li>Work with experienced team members to begin analyzing software requirements, procedures and problems to determine the need for further software automation or to improve existing applications and systems</li><li>Support software automation standards, policies and procedures across the enterprise which includes development, quality assurance, unit testing and production environments</li><li>Review audit and control processes, change management, process architecture, and other automation issues. Report results and work with team members to identify solutions where applicable.</li><li>Perform conversion and migration of new or existing process flows into a software automation solution</li><li>Develops deep understanding of software or system tie-ins with other platforms within the supported environments</li><li>Ability to effectively communicate across third parties, technical and business owners on solution design</li><li>Support standards, policies & procedures for workload automation across the enterprise</li><li>Develop and document Production Control processes and procedures </li><li>Develop & define new protocols and standards based on business needs</li><li>Enforce Production Control standards and policies </li></ul>Required Skills:<ul><li>Requires a four-year degree in Computer Science, Information Technology, Computer/Electrical Engineering or a computer related discipline, or equivalent experience.</li><li>Minimum one year of relevant experience with software automation, systems engineering, application analysis or related position.</li><li>Knowledge of specialized automation software or scripting required for automation such as scheduling automation software, process and decision automation, data capture, management and transfer tools, workflow orchestration, robotic process automation (RPA), and business rule management software</li><li>Knowledge of relational databases such as Oracle and Microsoft database technologies, and SQL</li><li>Knowledge of multiple operating system platforms such as Linux, AIX, Microsoft, etc.</li><li>Demonstrated willingness as well as the ability to learn new technologies</li><li>Communication skills both written and oral including the ability to translate and converse about technical and analytical issues</li><li>Effective time management skills with the ability to be self-directed in a fast-paced, high growth environment</li><li>Strong analytical and organizational skills</li><li>High degree of flexibility, motivation and drive. Must be able to adjust to changes in approach based on new information.</li><li>Demonstrated problem solving skills</li><li>Proactive and positive attitude with diplomacy; willingness to take responsibility</li><li>Self-starter, flexible, and highly detail-oriented</li><li>Ability to apply IT concepts to perform analysis and functions from multiple IT areas of specialization</li><li>Ability to design and deploy software to provide automation within an existing infrastructure</li><li>Ability to effectively communicate across third parties and technical and business owners on solution design</li><li>Ability to gather requirements related to software/application changes that may impact production</li><li>Must be able to communicate ideas and receive constructive feedback</li><li>Positive attitude and willingness to work collaboratively</li><li>Exceptional quality of work and attention to detail</li><li>Self-motivated for continued learning and growth</li></ul> Management Science Associates, Inc. (MSA) is a diversified, dynamic and growing information management company that for over sixty years has partnered with institutional and commercial customers to identify areas in which innovative analytics, data and technology deliver incremental growth and drive efficiency. We have a rich legacy of being first to market, consultative partners, and serial innovators at heart. We’re proud to say that we even won an Emmy! Our products and solutions are utilized across dozens of industries including Consumer Packaged Goods, Media, Healthcare, Pharmaceuticals, Metals and Advanced Manufacturing, Casino Gaming, Medical Cannabis, Internet Applications and Data Center/Co-location Services. Our client partners range in size with many being some of the largest, well-known corporations in the world. MSA has distinguished itself as an employer of choice in the high technology software and information management industry. We actively recruit talented graduates and experienced professionals looking for a rewarding career at a company that recognizes employees as their best asset. MSA continuously seeks talent within our business practices: Business Analysis, Information Management Solutions, Media, Life Sciences, Metals & Advanced Manufacturing, Information Technology Systems and Services, and Corporate Information Systems. MSA employs more than 500 people, working across the United States and world-wide. We have three offices in the Pittsburgh area along with offices in United Kingdom and Malaysia. All full-time employees are eligible to participate in our comprehensive benefits package which includes Health, Dental & Vision Plans, 401(k) Savings Plan, Flexible Benefits Plan, Life & Accidental Death & Dismemberment Insurance, Disability Income Plan, Paid Time Off (PTO) including Vacation, Sick and Holiday, and more. We hope you will consider joining our team and become part of our continued growth and success.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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