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Solutions Engineer

June 26, 2026

<div><strong>About Bridge:</strong></div><div>Bridge is the fastest, most compliant way to scale insurance billing nationwide. We enable virtual care companies to go in-network nationally in as little as 30 days, without the operational lift. Our platform handles payer contracting, credentialing, real-time benefit verification, medical coding, claim submission, denial management, and compliance in a single integrated solution. Backed by leading investors including General Catalyst, Andreessen Horowitz, Thrive Capital, Khosla Ventures, Greenoaks, and Mischief, we're scaling rapidly.</div><div><br></div><div><strong>The Role:</strong></div><div>Bridge is hiring a Solutions Engineer to sit at the intersection of engineering and partnerships, owning the technical relationship with our partners end to end. Our partners are telehealth companies building virtual care at scale, and when they have questions, hit integration issues, or need to ship something new, they need a technical expert who can meet them where they are, fast.</div><div><br></div><div>You are the bridge between our platform and our partners: on calls, in Slack, and in the codebase. The role is equal parts engineering and relationship. You will be the person our partners call, the one running their kick-off, and the one shipping the integration that unblocks them.</div><div><br></div><div><strong>Responsibilities:</strong></div><ul><li class=""><strong>Own the partner technical relationship:</strong> Be the primary technical point of contact for our partners, from kick-off calls to day-to-day triage to integration support</li><li class=""><strong>Slack triage:</strong> Field inbound Slack questions from partner teams; a mix of quick answers and deeper digs</li><li class=""><strong>Partner kick-offs:</strong> Run 3-5 partner kick-off calls per week, own implementation plans, and maintain a regular cadence of scheduled client calls</li><li class=""><strong>SLA coverage:</strong> Respond to partner inquiries within our contracted SLAs, including periodic weekend coverage</li><li class=""><strong>Integration and tooling delivery:</strong> Maintain and execute against our backlog of partner-facing features, integrations, libraries, and SDKs</li><li class=""><strong>New service lines:</strong> Contribute to new service lines as we roll them out, including building integrations, writing external documentation, and creating guides that help partners move faster independently</li><li class=""><strong>Product and engineering translation:</strong> Convert partner pain into clear specs, bug reports, and product asks; own the partner request tracking system</li></ul><div><br></div><div><strong>Requirements:</strong></div><ul><li class="">5-10 years of engineering experience, with meaningful time in a client-facing or partner-facing capacity</li><li class="">Direct partner or customer-facing experience; you have been on the calls and owned the relationships</li><li class="">Healthcare industry experience, ideally in integration or infrastructure</li><li class="">Fluency in our core stack: TypeScript, Node, and React</li><li class="">Broad technical knowledge across other languages and stacks</li><li class="">Strong written and verbal communication, calibrated for both engineers and non-technical stakeholders; clear, direct, and appropriately informal</li><li class="">Self-organized and able to manage your own time and priorities without being told what to do next</li><li class="">Startup experience and comfort with ambiguity</li></ul><div><br></div><div><strong>Nice to Have:</strong></div><ul><li class="">Experience working with EHRs</li><li class="">Familiarity with Postgres, Temporal, and AWS</li><li class="">Prior experience shipping integrations, libraries, or SDKs</li></ul><div><br></div><div><strong>Why Bridge?</strong></div><ul><li class="">Direct ownership over our partner technical experience from the start</li><li class="">High autonomy and real ownership within a small, senior engineering team</li><li class="">Work directly with our CTO and leadership team in a high-growth, venture-backed health tech company</li><li class="">Real technical scope: client relationships, integration builds, and platform contributions all in one role</li></ul><div><br></div><div><strong>Location:</strong></div><div><span style="color: rgb(0, 26, 50);">This is a fully remote role. We welcome candidates across the U.S.</span><span style="color: rgb(0, 0, 0); background-color: transparent;"> and the ability to work effectively across time zones.</span></div><div><br></div><div><br></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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