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SPA Assistant (Student)
Work Where You Learn: Build Experience, Grow Skills, and
Contribute to Your University Community. This position is
available only to enrolled American University students.
Most student positions at American University are eligible to
use Federal Work Study (FWS) awards, with a few exceptions. FWS
funds cannot be applied to janitorial, construction, partisan or
sectarian positions. For information or questions regarding FWS
funds, please contact American University's Office of Financial
Aid.
Important guidance for current American University employees:
American University current employees, including those employed in
student positions, must apply through their employee Workday
account. If you are a current employee at American University,
please log into your employee Workday account and select the
Find Jobs report which will take you to our internal career
listings. Applying outside of your employee Workday account may
cause delays in a hire process.
Department:
School of Public Affairs
Time Type:
Part time
FLSA Status:
Non-Exempt
Job Description:
Summary:
The Student Administrative Assistant will support the Facilities
and Operations functions of the School of Public Affairs Dean’s
Office. The student will assist with basic office support, handle
front-desk operations, and help maintain the efficiency of
building-wide services. The student worker must wear appropriate
attire while working at front desk. All undergrad AU students with
Federal Work Study award are eligible to apply for this position,
with a preference for those students in SPA.
Essential Functions:
- Staff the Kerwin Lobby front desk during scheduled
shifts.
- Utilize the SPA Operations email and ticketing system to manage
and respond to service requests.
- Perform general administrative duties including scanning,
copying, and printing.
- Answer and route calls from the SPA main phone line.
- Schedule and manage bookings for local conference rooms.
- Pick up and deliver mail to and from SPA departments as
scheduled.
- Deliver supplies to departments and offices.
- Stock supplies.
- Assist with student advising in-person and virtual appointments
and walk-ins.
- Direct students to appropriate services or contacts.
- Support any special projects or tasks assigned by the
Facilities and Operations Coordinator.
- Part-time.
- 15 - 30 hours per week.
- $18.40 per hour.
- Current American University student in good academic
standing.
- Excellent verbal and written communication skills.
- Strong organizational and time management abilities.
- Professional demeanor with a customer-service mindset.
- Ability to work independently and handle confidential
information appropriately.
- Willingness to learn internal systems (e.g., ticketing,
scheduling tools).
- Independent and critical thinking required.
- Know Microsoft Office 365.
- Previous office or customer service experience is a plus.
- Familiarity with Google Workspace, Canva, and Adobe is
preferred.
- Be able to work all summer (approximately Monday, May 11th –
Friday, August 21st).
- This position is available only to enrolled American University
students.
- Please list all computer related knowledge.
- Federal Work Study award is preferred.
-
This position is available only to enrolled American
University students.
- Please note this job announcement is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time
with or without notice.
- American University is an
E-Verify employer.
- Visit https://www.american.edu/hr/
for additional information about American University employment and
benefits.
American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.
Contact Us
For more information or assistance with the American University careers site, email theworkline@american.edu .
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.
