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Specialist, Process Management (Comp Admin)

June 29, 2026

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.This role will support P&C Sales and Agency compensation. We're seeking a detail-oriented professional with strong Excel skills, a high level of accuracy, and the ability to anticipate business needs. If you enjoy solving problems, building strong partnerships, and driving continuous improvement, this could be a great fit.Key Qualifications:<ul><li>Demonstrated problem-solver with a continuous improvement mindset.</li><li>High technical aptitude, including strong proficiency in Excel.</li><li>Proven critical thinker with the ability to analyze complex information and identify patterns.</li><li>Strong analytical skills to support data-driven decision-making.</li><li>Clear and effective communicator across various audiences.</li><li>Customer-focused with a proven ability to build and maintain strong relationships with internal and external stakeholders.</li><li>Adaptable and responsive to evolving business needs.</li></ul>Primary Responsibilities:<ul><li>Calculate and administer small to moderate-sized compensation plans with accuracy and timeliness</li><li>Leverage Excel to support compensation processes and reporting</li><li>Respond to and resolve compensation-related inquiries</li><li>Conduct User Acceptance Testing (UAT) for assigned plans</li><li>Collaborate with Compensation Design on new incentive program development</li><li>Calculate simple manual compensation plans outside of SAP</li><li>Build foundational SAP knowledge (prior experience preferred but not required)</li></ul>#LI-AS1#LI-remoteJob Description SummaryAre you process focused and detail oriented? Do you thrive in a busy, engaging work environment? If so, we want to know more about you! As a Specialist, you'll work on complex business and/or system process analysis, design, implementation and operations. We'll count on you to competently analyze existing processes, procedures and methods to ensure and promote effective business and systems operations through standardization, improvement, simplification or discontinuance. In addition, you'll have opportunities to create process change by integrating new processes with existing ones.Job DescriptionKey Responsibilities:<ul><li>Designs, develops, customizes, documents, deploys, maintains and updates business and system processes and procedures.</li><li>Performs day-to-day operations of business and systems processes, including the operation of process-related tools. Facilitates key process events and fulfills customer requests and process deliverables through all phases of the process lifecycle.</li><li>Initiates, enables and supports process redesign and/or re-engineering initiatives and projects through continues process improvements. Identifies, facilitates, markets and implements new and creative business process redesigns.</li><li>Performs process evaluations and develops recommendations utilizing benchmarks, pilots, prototyping and modeling to assess potential use of new methods and workflows within a business process. </li><li>Develops and provides recommendations on possible process, tool and control improvements to increase the quality and optimization of business services and resources. Facilitates ongoing process design activities for a given set of customers or organization as a team member and advisor.</li><li>Works and consults with customers and project teams to develop business cases and comprehensive project plans to identify, quantify and deliver process design efforts in support of business objectives. Monitors and manages process design project plans.</li><li>Serves as subject matter expert on project team involved with development, implementation, administration and operation of new processes, which may include multiple functions, product lines and business activities. Facilitates post-implementation and conformance reviews for complex processes to ensure conformance to process requirements.</li><li>Maintains and operates moderately complex process designs, operational and measurement tools and methods to improve business and/or system processes. </li><li>Mentors, educates and trains others on the use of process design techniques, methods and tools.</li><li>Maintains collaborative relationships with vendors, partners and suppliers to support customer plans. Facilitates service evaluations regarding outside consulting service vendors.</li><li>Coordinates activities for a process project team and helps monitor project schedules and costs.</li></ul>May perform other responsibilities as assigned.Reporting Relationships: Reports to Manager/Director and does not have direct reports. Typical Skills and Experiences: Education: Undergraduate degree in business, mathematics or related field preferred.License/Certification/Designation: Process-related certifications preferred. Product-related technical insurance course work, e.g., CPCU, CPU, LOMA, preferred.Experience: Typically, six or more years of experience in business process design or operations.Knowledge, Abilities and Skills: Maintains and comprehends business process operations or redesign techniques, methods and tools. Understanding of business trends to support process design and operations to improve performance. Demonstrated experience in process analysis, process design and process implementation. Understanding of project management concepts and techniques required. Understanding of customer business environment preferred. Competency in process development or process operations preferred. Good communication skills required for interactions with others. Other criteria, including leadership skills, competencies and experiences may take precedence.Staffing exceptions to the above must be approved by the Director and HR Officer.Values: Regularly and consistently demonstrates the Nationwide Values.Job Conditions: Overtime Eligibility: Exempt (Not eligible)Working Conditions: Normal office environment. Occasional travel, non-standard or extended work may be required based on project needs.ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.We currently anticipate accepting applications until 07/05/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.BenefitsWe have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, <a href="https://www.nationwide.com/about-us/careers-associate-benefits.jsp" target="_blank" rel="noopener noreferrer">click here</a>.Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.This position could be filled within any of the lower 48 U.S. states.Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247. For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdfNOTE TO EMPLOYMENT AGENCIES:We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Specialist, Process Management : $71,000.00-$133,000.00The expected starting salary range for Specialist, Process Management : $71,000.00 - $107,000.00

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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