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Sr. Account Manager - Cybersecurity

June 4, 2026

This position is field-based and the ideal candidate will be located in the Greater Cincinnati Area.As a Sr. Account Manager (or Sr. Client Manager (SCM) as we call it), you'll be responsible for selling Optiv security services and security technology solutions to new and prospective accounts in Ohio. You'll also be responsible for owning and coordinating all aspects of the sales cycle within your assigned accounts, and leading a cross-functional team to build and execute a multi-year strategic account management plan for your top accounts. Members of this cross-functional team will typically include a Solutions Architect, Client Operations Specialist and services practices personnel as appropriate for your accounts. The ideal candidate will be working remotely from anywhere in the Atlantic region.Development of a multi-year strategic account management plan for your top accounts is a core responsibility for the SCM. You'll identify and understand your client's core security concerns and how they correlate to Optiv solutions that mitigate these cybersecurity risks. Based upon this understanding of the client, you'll bring together appropriate Optiv technical, services and leadership personnel to collaborate with your top account client leadership to refine and/or build a security strategy, and subsequently develop and propose solutions to address client security needs. In many cases this will take the form of security technology and services solutions, and as appropriate for the client, large and complex solutions comprised of security management consulting, hardware and software security technologies, advisory, implementation and support services, and managed security services. An overarching goal is to establish a trusted relationship with the client that results in Optiv being their primary security solution partner and provider.You'll also engage clients with a heightened focus on ever-enhancing client satisfaction. This will include meeting with your top clients early in the year to understand and document their business, technology and security goals, as well as client expectations of Optiv in support of attaining those goals. You'll review these goals, expectations and progress with your top clients quarterly, engaging Optiv leadership and resources as necessary to ensure you and Optiv are on track to achieve or exceed these client-defined goals. How you'll make an impact<ul><li>Build trusted, effective and productive relationships with client executives within assigned accounts.</li><li>Lead creation of multi-year strategic account management plans, for top accounts, based upon identified client business, technology and security goals, coupled with Optiv's understanding of security trends, threats and points of view for each assigned account.</li><li>Build a large sales pipeline, ideally 3 times assigned targets, within assigned accounts and achieve/exceed assigned gross margin target.</li><li>Manage current and multi-quarter forecasts with a high-degree of accuracy, currency and integrity.</li><li>Execute with discipline and in alignment with Force Management principles including MEDDICC and Command of the Message, among others.</li><li>Effectively communicate Optiv’s value proposition as it relates to security services and technologies expertise and capabilities.</li><li>Build strong, collaborative and productive relationships with technology partners and their respective sales personnel to both gain and share leads in support of building qualified pipeline and maximizing mutually beneficial sales opportunities.</li><li>Initiate and / or monitor and mediate all necessary communications between clients, technology partners and members of the extended Optiv team (technical, sales, client operations, etc.) within each assigned account.</li><li>Maintain collaborative and effective internal communications with Optiv team members relative to specific opportunities, associated requirements and client satisfaction.</li></ul>What we're looking for<ul><li>Experience in product or services based sales typically gained over 5-7 years, ideally in a technology company.</li><li>Proven ability to build and execute territory and account prospecting and expansion plans with a track record of exceeding assigned quotas.</li><li>Experience engaging cross-functional resources such as sales, pre-sales technical support, and other support personnel in an effective fashion.</li><li>Demonstrated ability to build productive business relationships with key executives and sponsors within assigned accounts.</li><li>Effective presentation, verbal and written communication skills.</li><li>Negotiation experience.</li><li>History of demonstrated achievement exceeding plan and expectations.</li><li>Strong business acumen and ability to correlate business goals with business and cyber security risk in support of developing complex security technology and services solutions.</li><li>Experience in building and selling complex and multi-year hardware, software, services and financing solutions.</li><li>Experience in and knowledge of the IT Infrastructure, IT Security, and Risk and Compliance markets and competitors.</li><li>Experience selling management consulting services.</li></ul>#LI-CH1Total Target Compensation$140,000 – $250,000+ AnnuallyThe Estimated Total Target Compensation for this role includes base salary and an uncapped bonus plan where you are paid both on new and renewal business. It is informed by (but not limited to) various factors including responsibilities of the position, work experience, education/training, internal peer equity, geography, as well as other market influences when extending an offer. The disclosed range has not been adjusted for these factors. Optiv offers a comprehensive compensation and benefits package, of which salary is a component.What you can expect from Optiv<ul><li>A company committed to our inclusive value through our <a href="https://www.optiv.com/company/impact-report/inclusion-and-belonging" target="_blank" rel="noopener noreferrer">Employee Resource Groups</a></li><li>Work/life balance</li><li>Professional training resources</li><li>Creative problem-solving and the ability to tackle unique, complex projects</li><li>Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.</li><li>The ability and technology necessary to productively work remotely/from home (where applicable)</li></ul>EEO StatementOptiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv’s selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our <a href="http://www.optiv.com/job-applicant-privacy-notice" target="_blank" rel="noopener noreferrer">Applicant Privacy Notice</a>. If you sign up to receive notifications of job postings, you may unsubscribe at any time.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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