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Sr. Software Engineer, Cloud Network - Slack

May 29, 2026

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySoftware EngineeringJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.About the Team The Cloud Network team is a globally distributed team of systems and software engineers across Australia, the US, and Canada, responsible for enabling the fast and reliable delivery of Slack to over 17M+ daily active users worldwide. We manage Slack’s AWS cloud ecosystem and provide the foundational networking, account and identity access, and infrastructure-as-code platforms that power Slack’s operations at scale. Our work spans ingress load balancing and intelligent traffic management—including our own fleet of software load balancers, cloud load balancing infrastructure, DNS and CDN services. We also design and operate systems for DDoS detection and automated mitigation, ensuring Slack remains resilient against large-scale threats. We are a small team making a large impact. We rapidly iterate and work closely with other teams in engineering ensuring resilient systems built to scale. We have a strong commitment to quality and understand that simplicity and reliability should be primary aspects of the systems that we build. Reliability is Slack’s most critical feature! About the Role This is a full-time Senior engineering position based in Virginia, US What you will be doing:<ul><li>Design, build, and operate the systems that power Slack’s global cloud networking stack—including ingress/egress load balancing, service-to-service networking, DNS, CDN, and traffic management.</li><li>Develop and automate detection, mitigation, and response systems to defend against DDoS and other large-scale network threats.</li><li>Contribute to infrastructure-as-code and automation frameworks to improve reliability, repeatability, and efficiency.</li><li>Troubleshoot complex issues across applications, distributed systems, and networks in Linux-based environments.</li><li>Partner closely with AWS and other engineering teams to scale Slack’s worldwide infrastructure and adopt new cloud technologies.</li><li>Drive improvements in system observability, reliability, and ease-of-use by iterating quickly on designs and collaborating across engineering.</li><li>Participate in on-call rotations to ensure the availability and resiliency of critical Slack infrastructure.</li></ul><h2> What you should have:</h2><ul><li><h2>U.S. Citizenship or Permanent Residency (Green Card holder). We are unable to provide visa sponsorship for this role.</h2></li><li>5+ years of experience in software engineering, with a strong focus on distributed systems, cloud-native applications, and microservices.</li><li>Hands-on experience with cloud providers such as AWS or GCP</li><li>Strong knowledge of TCP/IP, DNS, DNSSEC, and related network protocols.</li><li>Proven track record of building tools, automation, or services using one or more programming languages (e.g., Go, Ruby, Python, C/C++).</li><li>Extensive experience with infrastructure-as-code (Terraform, CloudFormation).</li><li>Prior experience deploying, operating, and debugging server software on Linux.</li><li>Strong interpersonal and communication skills; able to explain complex technical concepts to designers, support staff, and fellow engineers.</li><li>A BS, MS, or Ph.D. in Computer Science, Engineering, or related technical field (or equivalent work experience).</li></ul><h2> Bonus Points:</h2><ul><li>A domain expert within the AWS ecosystem (NLB, VPC / IAM / S3 / EC2)</li><li>Experience contributing to or operating large-scale, highly available production systems.</li><li>Knowledge of DDoS detection/mitigation strategies and automation frameworks.</li><li>Interest in cost optimization and operational efficiency at cloud scale.</li></ul>Unleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this <a href="https://careers.mail.salesforce.com/accommodations-request-form?_ga=2.139086459.912759425.1690463420-976932181.1684251251" target="_blank" rel="noopener noreferrer">Accommodations Request Form</a>.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our <a href="https://www.salesforce.com/en-us/wp-content/uploads/sites/4/documents/legal/Privacy/salesforce-candidate-privacy-statement-december-2024.pdf" target="_blank" rel="noopener noreferrer">Candidate Privacy Statement</a> for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. <a href="https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal" target="_blank" rel="noopener noreferrer">Know your rights: workplace discrimination is illegal.</a> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.<h3></h3><h3></h3><h3></h3><h3></h3><h3></h3><h3></h3><h3></h3><h3></h3>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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