Staff Alliance Manager, EMEA

<div class="content-intro"><p><strong><a href="https://www.maravai.com/who-we-are/">Who we are</a>: </strong></p> <p>Maravai LifeSciences translates extraordinary science into everyday miracles, helping biotech, biopharma, and life sciences companies everywhere deliver novel vaccines, therapeutics, and diagnostics. We are global leaders in providing products and services within the fields of nucleic acid production and biologics safety testing to many of the world's leading biopharma, vaccine, diagnostics, and cell and gene therapy companies.  </p> <p>At Maravai, we believe that diverse perspectives are the foundation of innovation. Through an inclusive and equitableculture where every team member is inspired to bring their best selves to work, we cultivate an environment in which we can lead together, providing differentiated value to our customers, and enabling the miracles of science. For over 35 years, Maravai’s portfolio companies have served as a catalyst for innovative, lifesaving technology for humanity. Pioneering nucleotide research since its inception, we are now leading the way in the rapidly expanding mRNA market. </p></div><p><strong><span data-contrast="none">Your next role as a Miracle Maker</span></strong><span data-ccp-props="{" 201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"=""> </span></p> <p><span data-contrast="none">Maravai LifeSciences is seeking a #MiracleMaker to join our </span><span data-contrast="none">Alliance Management</span><span data-contrast="none"> team as a Staff Alliance Manager</span><span data-contrast="none">. The Staff Alliance Manager </span><span data-ccp-props="{" 201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"=""><span class="TextRun SCXW123504801 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW123504801 BCX0" data-ccp-parastyle="Default">will </span><span class="NormalTextRun SCXW123504801 BCX0" data-ccp-parastyle="Default">be responsible for</span><span class="NormalTextRun SCXW123504801 BCX0" data-ccp-parastyle="Default"> the execution and management of all aspects of TriLink key accounts and customer programs. The Senior Alliance Manager </span><span class="NormalTextRun SCXW123504801 BCX0" data-ccp-parastyle="Default">is responsible for</span><span class="NormalTextRun SCXW123504801 BCX0" data-ccp-parastyle="Default"> owning the contractual relationship and commitments of a managed account, along with interfacing with operations, commercial sales, finance, quality, and engineering teams to meet contractual obligations and customer goals. This role is responsible for the key elements of the customer journey pertaining to negotiation of license and supply agreements, identifying and implementing unique contractual mechanisms, working with channel partners, and defending TriLink and the business P&L by partnering with managed accounts to enforce contractual terms and obligations. This role is critical to provide </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW123504801 BCX0" data-ccp-parastyle="Default">an excellent</span><span class="NormalTextRun SCXW123504801 BCX0" data-ccp-parastyle="Default"> customer experience and </span><span class="NormalTextRun SCXW123504801 BCX0" data-ccp-parastyle="Default">establish</span><span class="NormalTextRun SCXW123504801 BCX0" data-ccp-parastyle="Default"> </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW123504801 BCX0" data-ccp-parastyle="Default">long term</span><span class="NormalTextRun SCXW123504801 BCX0" data-ccp-parastyle="Default"> partnerships with our clients. Additionally, the responsibilities may require applying knowledge and experience in implementing processes and/or projects in a New Product Introduction (NPI) environment. </span></span><span class="EOP SCXW123504801 BCX0" data-ccp-props="{" 201341983":0,"335559685":-540,"335559739":0,"335559740":240}"=""> </span></span></p> <p><strong><span data-contrast="auto">How you will make an impact:</span></strong><span data-ccp-props="{" 201341983":0,"335559739":160,"335559740":259}"=""> </span></p> <ul> <li><span data-contrast="auto">Solely manages up to 15+ Alliance Partnerships across the License Holder, Supply Agreement Holder, CDMO Enablement / Kit Co, and or Distributor customer profiles.</span><span data-ccp-props="{" 201341983":0,"335559739":160,"335559740":240}"=""> </span></li> <li><span data-contrast="auto">Ensures retention, growth, and customer satisfaction of accounts.</span><span data-ccp-props="{" 201341983":0,"335559739":160,"335559740":240}"=""> </span></li> <li><span data-contrast="auto">Works closely with Business Development, Legal, and Commercial Leadership to own negotiation of new alliances, and acts as a liaison with Business Development to ensure a smooth transition of new customers as they onboard to being overseen by the Alliance Management team.</span><span data-ccp-props="{" 201341983":0,"335559739":160,"335559740":240}"=""> </span></li> <li><span data-contrast="auto">Direct, lead, and motivate multi-disciplinary project teams to deliver results throughout the life of the program or key account while also supporting customer engagement by being a liaison between the customer and internally facing teams.</span><span data-ccp-props="{" 201341983":0,"335559739":160,"335559740":240}"=""> </span></li> <li><span data-contrast="auto">Advise senior management and internal stakeholders on strategies and status of customer demand, forecasts, and health.</span><span data-ccp-props="{" 201341983":0,"335559739":160,"335559740":240}"=""> </span></li> <li><span data-contrast="auto">Manage and grow existing strategic alliance partner relationships including ongoing communications, periodic reviews, and facilitating periodic interactions (QBR's).</span><span data-ccp-props="{" 201341983":0,"335559739":160,"335559740":240}"=""> </span></li> <li><span data-contrast="auto">Works within the contract boundaries and customer relationship to defend binding and non-binding revenue commitments and works proactively to ensure that there is visibility to Commercial and Business Leadership on revenue risks or push-outs.</span><span data-ccp-props="{" 201341983":0,"335559739":160,"335559740":240}"=""> </span></li> <li><span data-contrast="auto">Understand company and partner supply chain and other critical factors to ensure timely delivery of products that support client production demands.</span><span data-ccp-props="{" 201341983":0,"335559739":160,"335559740":240}"=""> </span></li> <li><span data-contrast="auto">Facilitate internal meetings to support design, production, and problem resolution.</span><span data-ccp-props="{" 201341983":0,"335559739":160,"335559740":240}"=""> </span></li> <li><span data-contrast="auto">Monitor performance metrics and proactively address program and functional issues.</span><span data-ccp-props="{" 201341983":0,"335559739":160,"335559740":240}"=""> </span></li> <li><span data-contrast="auto">Take ownership of tracking overall team progress and provide detailed management status reports, including KPIs.</span><span data-ccp-props="{" 201341983":0,"335559739":160,"335559740":240}"=""> </span></li> <li><span data-contrast="auto">Develop/Implement/Improve AM team processes and procedures to help mature the team and ensure that AM is a scalable group within the organization.</span><span data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></li> <li><span data-contrast="auto">Where applicable, oversees & supervises the training of junior Alliance Manager staff and works to build their core competencies to allow for successful customer management. Works to train and implement best practices across the team where applicable to improve overall team functioning.</span><span data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></li> <li><span data-contrast="auto">Perform other functions and duties as required.</span><span data-ccp-props="{" 201341983":0,"335559739":160,"335559740":240}"=""> </span></li> </ul> <p><span data-ccp-props="{" 201341983":0,"335559739":160,"335559740":259}"=""> </span><strong><span data-contrast="none">The skills and experience that you will bring:</span></strong><span data-ccp-props="{" 201341983":0,"335559739":0,"335559740":240}"=""> </span></p> <ul> <li><span data-contrast="auto">Bachelor’s degree in business, engineering, life sciences, or a related field, with 7+ years of relevant direct experience in commercial customer-facing alliance manager/project/program management or a role.</span><span data-ccp-props="{" 201341983":0,"335559739":120,"335559740":240}"=""> </span></li> <li><span data-contrast="auto">Experience as a cross-functional leader with demonstrated life sciences/chemistry manufacturing operations results.</span><span data-ccp-props="{" 201341983":0,"335559739":120,"335559740":240}"=""> </span></li> <li><span data-contrast="auto">Experience Implementing and improving chemical or biopharma manufacturing processes and/or procedures.</span><span data-ccp-props="{" 201341983":0,"335559739":120,"335559740":240}"=""> </span></li> <li><span data-contrast="auto">Experience with New Product Introduction (NPI) methodologies.</span><span data-ccp-props="{" 201341983":0,"335559739":120,"335559740":240}"=""> </span></li> <li><span data-contrast="auto">Experience with ERP/MRP systems, such as NetSuite, required.</span><span data-ccp-props="{" 201341983":0,"335559739":120,"335559740":240}"=""> </span></li> <li><span data-contrast="auto">Experience with Microsoft Office and MS Project</span><span data-ccp-props="{" 201341983":0,"335559739":120,"335559740":240}"=""> </span></li> <li><span data-contrast="auto">Experience with 21 CFR 820, ICH Q7, ISO 9001, and/or ISO 13485 requirements a plus.</span><span data-ccp-props="{" 201341983":0,"335559739":120,"335559740":240}"=""> </span></li> <li><span data-contrast="auto">Ability to assist in facilitating progressive change.</span><span data-ccp-props="{" 201341983":0,"335559739":120,"335559740":240}"=""> </span></li> <li><span data-contrast="auto">Self-motivated and able to organize and prioritize multiple tasks.</span><span data-ccp-props="{" 201341983":0,"335559739":120,"335559740":240}"=""> </span></li> <li><span data-contrast="auto">Ability to manage stress and balance competing demands in a high throughput environment.</span><span data-ccp-props="{" 201341983":0,"335559739":120,"335559740":240}"=""> </span></li> <li><span data-contrast="auto">Time Management Skills and familiarity with goal setting </span><span data-ccp-props="{" 201341983":0,"335559739":120,"335559740":240}"=""> </span></li> <li><span data-contrast="auto">Leadership qualities including conflict management and motivation techniques.</span><span data-ccp-props="{" 201341983":0,"335559739":120,"335559740":240}"=""> </span></li> <li><span data-contrast="auto">Ability to travel <25% of the time.</span><span data-ccp-props="{" 201341983":0,"335559739":120,"335559740":240}"=""> </span></li> </ul> <p>#LI-Remote</p><div class="content-conclusion"><p><strong>The benefits of being a #MiracleMaker: </strong></p> <ul type="disc"> <li>You have the potential to change, improve, and save lives around the world. </li> <li>You have the opportunity to be a part owner in Maravai through RSU grants and optional employee stock purchase plans. </li> <li>We offer comprehensive medical plans and HSA/FSA options. </li> <li>Fertility & family planning assistance. </li> <li>A variety of additional optional benefits and insurance options, including pet insurance. </li> <li>Retirement contributions. </li> <li>Holidays & Paid Time Off. </li> </ul> <p>Benefits may vary by region and employment type and do not apply to temporary employees or contractors. See a comprehensive list of benefits at our <a href="https://www.maravai.com/careers/benefits-and-growth/">Benefits & growth</a> site at<span class="Apple-converted-space"> </span><a href="https://www.maravai.com/careers/benefits-and-growth/">https://www.maravai.com/careers/benefits-and-growth/</a> </p> <p>To view more opportunities to become a #MiracleMaker, visit our career site at <span class="Apple-converted-space"> </span><a href="https://www.maravai.com/careers/">https://www.maravai.com/careers/</a>  </p> <p>Maravai LifeSciences is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation, and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. </p> <p><a href="https://www.maravai.com/privacy-notice">Click here to view Maravai LifeSciences Privacy Notice</a> </p> <p> </p> <p><strong>HIRING SCAM ALERT </strong></p> <p>Recently, individuals impersonating Maravai LifeSciences Human Resources members have offered fraudulent interviews and job offers to unsuspecting candidates. To help protect you from these scam artists, please be aware that: </p> <ul type="disc"> <li>Maravai LifeSciences will never interview a candidate over RingCentral, similar messaging apps or social media (e.g. Telegram, Google Hangouts, WhatsApp, Facebook Messenger, etc.) </li> <li>Maravai LifeSciences will never send a company check or ask an applicant to pay a fee or purchase at home work/training materials in connection with an application for employment. </li> <li>Maravai LifeSciences will never provide excess money to an applicant and ask the applicant to write a check for repayment. </li> </ul> <p> If you have any doubt about a job offer or any other communication purporting to come from Maravai LifeSciences, please reach out to us directly at <a href="mailto:taops@maravai.com">taops@maravai.com</a>. If you believe you have been a victim of fraud, you can report this activity at: <a href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ic3.gov%2F&data=05%7C01%7Cnicole.verdugo%40maravai.com%7Ced323b4124d047a972bd08db1c11ce4c%7Cfaef950389c54394a70d147cd7097336%7C0%7C0%7C638134635042683702%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=dxUdpyTDJPxKS3HK5dc9dbST55feW%2BORtV4k80ERMHQ%3D&reserved=0">www.iC3.gov</a> or <a href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.stopfraud.gov%2F&data=05%7C01%7Cnicole.verdugo%40maravai.com%7Ced323b4124d047a972bd08db1c11ce4c%7Cfaef950389c54394a70d147cd7097336%7C0%7C0%7C638134635042683702%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=yDTzVveX5J5%2F5SLhTK9ixqY%2BXsrvPKkKAC4XsWeAQtQ%3D&reserved=0">www.stopfraud.gov</a>. </p></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...