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Technical Account Manager, SIEM / Security Analytics + Dutch (Netherlands Remote)

May 29, 2026

Company: Anomali is headquartered in Silicon Valley and is the Leading AI-Powered Security Operations Platform that is modernizing security operations. At the center of it is an omnipresent, intelligent, and multilingual Anomali Copilot that automates important tasks and empowers your team to deliver the requisite risk insights to management and the board in seconds. The Anomali Copilot navigates a proprietary cloud-native security data lake that consolidates legacy attempts at visibility and provides first-in-market speed, scale, and performance while reducing the cost of security analytics. Anomali combines ETL, SIEM, XDR, SOAR, and the largest repository of global intelligence in one efficient platform. Protect and drive your business with better productivity and talent retention. Do more with less. Be Different. Be the Anomali. Learn more at <a rel="noopener noreferrer" href="http://www.anomali.com/" style="font-size: 11.5pt;" class="postings-link">http://www.anomali.com</a>. Job Description We are looking for a dedicated, ambitious, curious and self-driven, multi-lingual Technical Account Manager (TAM) to join the EMEA Customer Success team. The TAM is a technical subject matter expert focused on our customers’ success. As an advocate you will usher customers through the maturity journey, use your technical expertise to solve issues, and help our customers achieve their security operations and threat intelligence goals. You will bring a combination of technical expertise and customer relationship skills to the table and be comfortable flexing in either direction as the situation requires. By using your knowledge of CTI and SecOps, you’ll provide technical advice to ensure customers use the technology effectively. You will have an intimate knowledge of your customer’s environment, have a robust knowledge of the Anomali Platform, and understand the opportunities and challenges our customers face. You will monitor usage, create custom dashboards, make best practice recommendations, prove ROI and value, and build reference accounts. The TAM is instrumental in providing feedback and insight to our internal technical teams for emerging needs, continuous improvement, and undiscovered opportunities. Duties & Responsibilities: o Serve as an Anomali Platform power user; help our customers achieve success with the technology o Build strong customer relationships, especially with key customer stakeholders o Address customer’s technical requests; proactively identify and resolve issues o Provide advice, guidance, and technical know-how to ensure successful usage and adoption o Manage customer expectations while holding them accountable o Be your customer’s advocate and internal champion o Promote advocacy o Track key account metrics; communicate progress to internal and external stakeholders o Engage with the Onboarding Engineers to ensure a smooth transition o Engage with Technical Support to ensure speedy resolution of customer issues o Engage with Engineering to resolve customer reported issues o Partner with Sales to ensure an exceptional customer experience o Engage with Product Management to promote customer feature requests Security & Privacy Responsibilities: o This role includes responsibilities related to the security and privacy of Anomali’s information systems and data across corporate and cloud environments. Access to systems and data is granted based on role requirements, and individuals are expected to comply with Anomali security and privacy policies, complete required training, and safeguard sensitive company and customer information in accordance with applicable security standards and regulatory requirements. Qualifications Required Skills and Experience • Bachelor's degree in Computer Science, Engineering, or a related field. Additional 3 years of relevant experience considered in lieu of degree. • Professional fluency in Dutch and English are required. Additional regional language skills like German, French or others are preferred. • Proven experience (5+ years) in a technical customer success, solutions engineering, sales engineering, or similar role, preferably in a SaaS or technology company with experience in cybersecurity technologies and architectures including coverage areas: o SOAR o SIEM o Firewalls o EDR / XDR o Security Controls & Logs • Significant experience working in enterprise accounts, SecOps, and Threat Intel • Expertise with at least one SIEM product (Splunk, QRadar, Arcsight, etc) • Strong grasp of general networking concepts and proficiency with various Operating Systems; proficiency with relevant log telemetry (network, Identity, etc) • Experience in managing multiple stakeholders and projects as a lead and team player • Customer-first attitude; a listener who is customer-oriented and attentive to their needs • Critical thinker with problem-solving skills; enjoys solving technical and challenging issues • Works well under pressure with a high tempo of operations • Exceptional communication, presentation, and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences • Experience in using Gainsight, SalesForce, and JIRA preferred • Willing to travel up to 25% of the time. • Located in and authorized to work in the Netherlands. Equal Opportunities Monitoring It is our policy to ensure that all eligible persons have equal opportunity for employment and advancement on the basis of their ability, qualifications and aptitude. We select those suitable for appointment solely on the basis of merit without regard to an individual's disability, race, religion, sex, age or sexual orientation. Monitoring is carried out to ensure that our equal opportunity policy is effectively implemented. If you are interested in applying for employment with Anomali and need special assistance or accommodation to apply for a posted position, contact our Recruiting team at <a rel="noopener noreferrer" href="mailto:recruiting@anomali.com" class="postings-link">recruiting@anomali.com</a>. Compensation Transparency 105,000 - 120,000 Euros Please note that the annual base salary range is a guideline and, for candidates who receive an offer, the base pay will vary based on factors such as work location, as well as, knowledge, skills and experience of the candidate. In addition to base pay, this position is eligible for benefits, a 12,000 Euro bonus and equity.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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