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Telehealth Clinician_Clinical Services (WA)

June 5, 2026

Why Planned Parenthood? Working at Planned Parenthood Great Northwest, Hawai’i, Alaska, Indiana, Kentucky is more than a job. It provides the opportunity to contribute to our powerful mission and perform meaningful work. In healthcare services, this means a commitment to providing the absolute best in patient care and education. Our exceptional health center staff drives our mission forward by upholding our acclaimed customer service & confidentiality standards, and working to create a safe, judgement-free space for anyone seeking Planned Parenthood services. About our Telehealth Clinician position The Telehealth Family Planning Clinician is part of the staff team that provides reproductive health care services through asynchronous and synchronous modalities in accordance with Planned Parenthood Great Northwest, Hawai‘i, Alaska, Indiana, and Kentucky policies, protocols, and procedures. What will you be doing! <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Aptos, sans-serif;">Understanding, committed to, and practice a market- and customer-oriented approach to health care delivery. This role will primarily perform these duties through asynchronous and synchronous modalities using telehealth capabilities to communicate with patients. </li> </ul> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Aptos, sans-serif;">In compliance with PPGNHAIK medical protocols, triaging, examining, screening, and treating all patients based on current evidence, best practices, and clinical judgment; follows up abnormal findings and test results appropriately; seeks consultation and makes appropriate referrals. </li> </ul> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Aptos, sans-serif;">Implementing new patient services into clinical practice in accordance with protocols and PPGNHAIK training. </li> </ul> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Aptos, sans-serif;">Conducting contraceptive education and medical interviews, such as medical history, and respond to client’s queries for information of a medical nature, either via telephone, asynchronous communication, or video platform. </li> </ul> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Aptos, sans-serif;">Identifying clinical emergencies and implementing appropriate measures. </li> </ul> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Aptos, sans-serif;">Serving as a delegator for support staff as required by state regulations (i.e., Medical Assistants). </li> </ul> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Aptos, sans-serif;">Maintaining a safe and clean working environment by complying with universal precautions, OSHA, PPFA, and PPGNHAIK policies and procedures. </li> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Aptos, sans-serif;">Participating in community education and staff training as needed and providing regular feedback to the Telehealth Management Team. </li> </ul> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Aptos, sans-serif;">Respond to needs of the clinical team by, including, but not limited to: </li> </ul> <ul style="list-style-type: circle; margin-top: 0in; margin-bottom: 0in;"> <li style="margin: 0in 0in 0in 24px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Monitoring virtual waiting rooms </li> <li style="margin: 0in 0in 0in 24px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Providing real-time technological support to patients </li> <li style="margin: 0in 0in 0in 24px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Maintaining medical records </li> <li style="margin: 0in 0in 0in 24px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Maintaining an efficient and clean medical facility </li> <li style="margin: 0in 0in 0in 24px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Processing records </li> </ul> <ul style="margin-top: 0in; margin-bottom: 0in;" type="square"> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Aptos, sans-serif;">Accepting individual and joint responsibility for participation in health center efforts for achieving: </li> </ul> <ul style="list-style-type: circle; margin-top: 0in; margin-bottom: 0in;"> <li style="margin: 0in 0in 0in 24px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Three clinician visits per hour </li> <li style="margin: 0in 0in 0in 24px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">RVU goals</li> <li style="margin: 0in 0in 0in 24px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Annual health center fiscal goals in revenue, expenses, and contribution margin </li> <li style="margin: 0in 0in 0in 24px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Compliance with all organizational quality assurance guidelines and federal regulations including OSHA </li> </ul> Minimum Qualifications: <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="line-height: 106%; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Aptos, sans-serif;">License - Women’s Health Care Nurse Practitioner, Adult/Family Nurse Practitioner, Physician’s Assistant, Certified Nurse Midwife (ARNP, PA, or CNM).</li> </ul> Preferred Qualifications: <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-bottom: 0in; line-height: 115%; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Aptos, sans-serif;">Previous experience in an OB/GYN-related field preferred </li> <li style="margin-bottom: 0in; line-height: 115%; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Aptos, sans-serif;">Prior experience with remote/telehealth work strongly preferred.</li> <li style="margin-bottom: 0in; line-height: 115%; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Aptos, sans-serif;">Proficiency with EHR systems and information technology is strongly preferred.</li> <li style="margin-bottom: 0in; line-height: 115%; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Aptos, sans-serif;">Bilingual English/Spanish skills preferred.</li> <li style="margin-bottom: 0in; line-height: 106%; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Aptos, sans-serif;">Minimum one-year prior experience as a Clinician at PPGNHAIK preferred. </li> </ul> Salary Range: $50.94 - $94.61 Position Type: Full- time - Non-exempt This is a union role – United Food & Commercial Workers 3000 Benefits Eligibility: This position is eligible for PPGNHAIK benefits. As part of our total compensation, we provide a comprehensive benefits plan including medical, dental and vision plans, retirement, paid time off, short and long-term disability and life insurance. For additional information about our benefits program, please send an email to <a rel="noopener" href="mailto:hre.contacts@ppgnhaik.org" target="_blank">hre.contacts@ppgnhaik.org</a>. Other Information: All new hires are strongly recommended to have the COVID-19 vaccination, including boosters. All new hires hired between September and April must present proof of receiving a current flu shot. What we expect from you. <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="color: #0d0d0d; line-height: 106%; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Aptos, sans-serif;">That you adhere to our code of conduct, policies, procedures, and protocols.</li> <li style="color: #0d0d0d; line-height: 106%; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Aptos, sans-serif;">That you always demonstrate a high degree of professionalism.</li> <li style="color: #0d0d0d; line-height: 106%; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Aptos, sans-serif;">That you always support and model our customer service standards.</li> <li style="color: #0d0d0d; line-height: 106%; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Aptos, sans-serif;">That you value continuous learning and seek ongoing training and development.</li> </ul> Our commitment to diversity: At PPGNHAIK, we’ve outlined our priorities and goals as we continue to cultivate and promote a diverse, equitable, & inclusive culture that champions dignity, care, and respect, and where employees feel welcomed and motivated to do their best. These priorities reflect our promise to support programs and initiatives that promote continuous learning and organizational development and discussions on DEI topics; provide internal developmental opportunities; and assess what more we can do to nurture a supportive and equitable work environment. Equal Employment Opportunity PPGNHAIK is an Equal Opportunity Employer. Equal Opportunity will be provided to all employees and applicants for employment on the basis of their ability and competence without unlawful discrimination on the basis of their race, color, ethnicity, national origin, gender, gender identity, gender expression, sexual orientation, religion, protected veteran status, marital status, age, disability, or any other status protected by applicable state or federal law

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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