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Temporary Analyst, Global Benefits (International) Remote
----Job Description----
Who You'll Work With
Slalom is a modern, dynamic consulting company that is proud that our people-first culture that empowers our 10,000 global colleagues to take on a range of business challenges with many of the leading organizations in the world.
We are seeking a Benefits Analyst with hands-on international/global benefits experience to support the day-to-day administration and continuous improvement of Slalom's benefit programs across multiple countries and regions. This role partners closely with the Global Benefits team, People Business Partners, Payroll, HR/People Operations, Legal, Finance, and external vendors/insurers to ensure our benefits are competitive, compliant, scalable, and fiscally responsible.
This is an execution-and-improvement role: you will not only run core operational processes (eligibility, enrollments, billing, audits, case support), but also take initiative to identify process gaps and implement efficiencies-especially through better use of Workday, automation, and data-driven workflows (including responsible use of AI where appropriate)
What You'll Do
Global benefits administration & employee support
* Support the day-to-day administration of health, well-being, and other benefit programs across multiple countries/regions (e.g., Americas and EMEA), including eligibility, enrollments, life events, and vendor coordination.
* Provide strong customer service and case resolution for colleagues with benefit questions and issues-triaging requests, determining the right path to resolution, and communicating clearly and timely.
* Partner with People Business Partners and internal stakeholders to ensure a consistent employee experience and accurate benefits outcomes.
Vendor, billing, and audit operations
* Coordinate day-to-day operations with third-party administrators, brokers, insurers, and other external partners to resolve escalations, correct errors, and improve service outcomes.
* Support integrations, reconciliation, and reporting between external benefit partners and internal HR/Payroll systems (including Workday), ensuring data accuracy end-to-end.
* Audit and reconcile payroll benefit deductions, eligibility outputs, invoices, support compliance reporting and audit processes.
* Support open enrollment activities (planning support, validations, testing, communications coordination, and post-enrollment cleanup as needed).
Workday support, automation, and continuous improvement
* Support Workday benefits operations and testing, including documenting test scenarios, executing test scripts, validating results, and assisting with defect tracking and resolution.
* Proactively identify recurring issues, manual workarounds, or process bottlenecks; recommend and help implement improvements that enhance accuracy, speed, and employee experience.
* Identify opportunities for automation and standardization (e.g., Workday configuration optimizations, improved file processes, better reporting/controls, knowledge articles/SOPs, and workflow enhancements).
* •Leverage data and (where appropriate) AI-enabled tools to improve operational efficiency (e.g., trend analysis, root-cause identification, draft communications/knowledge articles), ensuring responsible use, data privacy, and governance alignment.
Data privacy & risk management
* Handle confidential employee data with discretion and ensure compliance with applicable privacy requirements and internal best practices.
* Partner with internal stakeholders (Legal, HR Ops, Payroll) to ensure benefits processes follow country-specific requirements and vendor obligations as applicable.
Project and team support
* Assist in implementing new or enhanced benefit plans and related initiatives; contribute to project plans,
To view the full job description, click here
----Company Information----
!*!*! Use Pre-Filled Information !*!*!
Remote
Skills:
Administrative Skills, Analysis Skills, Artificial Intelligence (AI), Automation, Billing, Brokerage, Bug Tracking/Defect Management, Communication Skills, Compensation and Benefits, Consulting, Continuous Improvement, Customer Support/Service, Data Quality, Documentation, Event Management, Finance, Healthcare Administration, Identify Issues, Legal, Operational Audit, Operational Improvement, Operational Strategy, Operational Support, Operations Processes, Payroll Software/Services, Payroll Tax, Problem Solving Skills, Process Development, Process Improvement, Reconciliation, Risk Management, Root Cause Analysis, Standard Operating Procedures (SOP), Test Scenario, Test Scripts, Time Management, Trend Analysis, Vendor/Supplier Evaluation
About the Company:
Slalom LLC
