Temporary Training & Support Specialist

<p><span style="font-size:14px;"><span style="font-family:'Trebuchet MS', Helvetica, sans-serif;"><strong><em>Note: This is a remote opportunity with occasional travel requirements. </em><br><br>Start a new career as a temporary Training & Support Specialist with Procare HR!</strong></span></span></p><p><span style="font-size:14px;"><span style="font-family:'Trebuchet MS', Helvetica, sans-serif;">At Procare HR, we're on a mission to transform workforce outcomes for care providers through our industry-focused HR services model. We offer comprehensive HR services, including payroll processing, benefits administration, workers compensation management, and general HR support. Our core values drive our culture, emphasizing positivity, curiosity, accountability, gratitude, and growth.</span></span></p><p><span style="font-size:14px;"><span style="font-family:'Trebuchet MS', Helvetica, sans-serif;"><strong>Why choose Procare HR? </strong></span></span></p><ul><li><span style="font-size:14px;"><span style="font-family:'Trebuchet MS', Helvetica, sans-serif;">Wage is $25-$28/hour | Credit given for experience</span></span></li><li><span style="font-size:14px;"><span style="font-family:'Trebuchet MS', Helvetica, sans-serif;">This is a temporary role, up to a 4-month contract</span></span></li></ul><p><span style="font-size:14px;"><span style="font-family:'Trebuchet MS', Helvetica, sans-serif;"><strong>How you will make an impact: </strong></span></span></p><span style="font-size:14px;"><span style="font-family:'Trebuchet MS', Helvetica, sans-serif;">As the Training & Support Specialist, you will enhance the productivity and development of our clients by designing, developing, delivering, and assessing training and development programs related to our scheduling and labor management software. This position assesses client training needs and facilitates trainings to ensure clients can effectively use our workforce technology platforms, to positively impact labor expense. The position is responsible for ongoing client training and support.  </span></span><p><br><span style="font-size:14px;"><span style="font-family:'Trebuchet MS', Helvetica, sans-serif;"><strong>What You Bring:</strong></span></span></p><ul><li><span style="font-size:14px;"><span style="font-family:'Trebuchet MS', Helvetica, sans-serif;">Bachelor's degree in a related field. </span></span></li><li><span style="font-size:14px;"><span style="font-family:'Trebuchet MS', Helvetica, sans-serif;">Prior experience in senior living operations, preferably in scheduling. </span></span></li><li><span style="font-size:14px;"><span style="font-family:'Trebuchet MS', Helvetica, sans-serif;">Familiarity with healthcare industry regulations and compliance standards related to staffing and scheduling.</span></span></li><li><span style="font-size:14px;"><span style="font-family:'Trebuchet MS', Helvetica, sans-serif;">Experience working with scheduling software or labor management systems is highly desirable.</span></span></li><li><span style="font-size:14px;"><span style="font-family:'Trebuchet MS', Helvetica, sans-serif;">Proven success in a multi-client facing role.</span></span></li><li><span style="font-size:14px;"><span style="font-family:'Trebuchet MS', Helvetica, sans-serif;">Prior start-up experience preferred.</span></span></li></ul><p></p><span style="font-size:14px;"><span style="font-family:'Trebuchet MS', Helvetica, sans-serif;"><strong><em>Join us in reshaping the future of HR services!</em></strong></span></span><p> </p> <p><span style="\"font-size:14px\""><span style="\"font-family:Trebuchet" ms,helvetica,sans-serif\"=""><strong>To apply, please complete the required questionnaire. We accept applications on a rolling basis.</strong></span></span></p> <p><em><span style="\"font-size:14px\""><span style="\"font-family:Trebuchet" ms,helvetica,sans-serif\"="">We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.</span></span></em></p> <p><em><span style="\"font-size:14px\""><span style="\"font-family:Trebuchet" ms,helvetica,sans-serif\"="">Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position. If you are an applicant from California, please <a href="\"https://www.dropbox.com/scl/fi/4nplubi8hvk95jxdd5125/California-Job-Applicant-Privacy-Notice.docx?rlkey=h4r4eitpl11ptbizmdsu3d60n&st=smyhhnw8&dl=0\"">review this notice</a>. </span></span></em></p> <p><em><span style="\"font-size:14px\""><span style="\"font-family:Trebuchet" ms,helvetica,sans-serif\"="">E-Verify Participation<br> Procare HR participates in E-Verify.<br> This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.</span></span></em></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...