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Training Services Coordination and Logistics Associate III

June 26, 2026

Summary: Provide learning administrative services to support client learning and data management needsDuties and Responsibilities include the following:<ul style="list-style-type: disc;"><li>Perform data entry as it relates to learning administration</li><li>Enter training data into learning management system (SuccessFactors) and manage requests using request management system (ServiceNow)</li><li>Make certain client standard operating procedures, processes and service level agreements are maintained</li><li>Identify and trouble shoot discrepancies and issues</li><li>Escalate issues to Manager for resolution </li></ul> Qualifications:<ul style="list-style-type: disc;"><li>General Profile</li><li>Knowledge of LMS and LRW systems</li><li>Has developed skills in a range of processes, procedures, and systems.</li></ul> Problem Solving<ul style="list-style-type: disc;"><li>Provides solutions to atypical problems based on existing precedents or procedures.</li></ul> Interpersonal Skills<ul style="list-style-type: disc;"><li>Good communication skills both verbal and written</li></ul> Responsibility Statements<ul style="list-style-type: disc;"><li>Communicates directly with client on questions, revisions, and issues.</li><li>Identifies client issues and escalates appropriately.</li><li>Performs other duties as assigned.</li><li>Complies with all policies and standards.</li><li>Good to have VeevaVault experience</li><li>Attention to detail</li><li>Ability to work in multiple sites simultaneously</li><li>Completes atypical assignments.</li><li>Works within established procedures and practices.</li><li>Completes work with limited supervision.</li></ul> Job Requirements:<ul style="list-style-type: disc;"><li>Good communication skills (English)</li><li>Must be able to perform a dual role in data processing and technical helpdesk support</li><li>Good experience on Microsoft Excel & other Microsoft applications</li><li>Experience managing Learning Management System (LMS) would be an advantage.</li><li>Experience in managing ticketing tools such as ServiceNow would be an advantage.</li><li>Must be able to work on night shift as supporting U.S hour (8AM to 5PM ET)</li><li>Fresh graduates are encouraged to apply and training to be provided.</li><li>This is a fully remote working position.</li></ul> Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. <style></style> Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: <a href="https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf" target="_blank" rel="nofollow">click here to access or download the form</a>. Complete the form and then email it as an attachment to <a href="mailto:FTADAAA@conduent.com" target="_blank" rel="nofollow">FTADAAA@conduent.com</a>. You may also <a href="http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf" target="_blank" rel="nofollow">click here to access Conduent's ADAAA Accommodation Policy</a>.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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