Job Type Full-time Description Who we are At STRIDE Community Health Center, we’re dedicated to more than just providing healthcare—we’re committed to making a lasting impact on the lives of our patients and the communities we serve. As one of Colorado’s largest Federally Qualified Health Centers, we offer comprehensive services—including primary care, dental, pharmacy, behavioral health, health education, and outreach—across our 13 clinics in the Denver Metro area. With over 35 years of serving our community, our growing team is at the heart of this mission. We believe healthcare is about more than treating illness; it’s about fostering wellness and addressing the unique needs of every person, ensuring that no one is left behind. If you’re passionate about making a meaningful difference, thrive in a collaborative environment, and are ready for a career that transforms lives—including your own—STRIDE is the place for you. General Purpose Under general supervision, the Triage and Advice Registered Nurse (TARN) performs telephone triage and processes medication refill requests in accordance with acceptable nursing standards and organization policies and procedures. This position will primarily work remotely from home; however, training will be held onsite, and continuing education will be held onsite as needed. STRIDE reserves the right to eliminate remote work arrangements and require staff to work at a STRIDE location. Applicants must reside in Colorado. Essential Duties/Position Responsibilities • Assesses patient condition/symptoms and gives appropriate clinical direction, education, and recommendation(s) for disposition. • Responds to incoming calls in a timely, professional manner and triages (as appropriate) to address and/or support the needs of the caller. • Assesses needs using standard evidenced based protocols for triage, offers clinical recommendations, as well as referrals to health care providers, services and community resources using telephone and information system technologies. • Utilizes standardized protocols for medication management, prescription refills, and prior authorizations. • Schedules appointments. • Advises appropriate disposition for guideline selection for patient/caller. • Demonstrates the ability to adjust (override) the disposition according to the unique needs/situation of the patient/caller and using appropriate Nursing Judgment. • Integrates quality improvement activities into practice. • Assists in identifying ways to promote quality care and in collecting data needed to promote process and operational improvements. • Maintain patient confidentiality in accordance with Federal and State law and organization policies. • Document all patient care delivery in an accurate and timely manner. • Meets Key Performance Indicators including quantitative and qualitative expectations for call and medication refills. For example, meeting call and refill volume targets, timely turnaround standards, and successful periodic peer review. • Other duties as required. Requirements What you bring Values Similar Jobs Access Nurse (Bed Management), OH Cleveland Clinic View Job RN Care Manager (Hybrid Remote), OH Strive Health $74,000.00-$90,000.00 year View Job Care Manager, PA AmeriHealth Caritas View Job Exchange Plan Utilization Management Review Nurse, Anywhere AmeriHealth Caritas View Job Integrity Doing the right thing even when no one is watching. Compassion Meeting patients where they are with empathy. Accountability Following through on our commitments. Respect Valuing human dignity. Excellence Embracing a growth mindset and striving for continuous improvement. Education And Experience • Associate or bachelor’s degree in Registered Nursing from an accredited school or training program. • Required 2 years of full-time experience as a Registered Nurse in a hospital or community health setting. • Preferred Previous home health or ambulatory care nursing experience. • Preferred Previous experience in an Emergency Department. • Strongly Preferred Previous experience performing Triage and Advice Nurse duties. Certificates, Licenses, and Registration • An active, unrestricted Registered Nurse license in the State of Colorado or appropriate compact licensing arrangement. Skills & Expertise More RN Jobs Field RN Care Coordinator – Nursing Facilities – Dallas & Ellis Counties, TX UnitedHealthcare $28.61 to $56.06 per hour View Job RN Case Manager – California ConcertoCare $90,000 to $120,000 year View Job Telehealth Registered Nurse, Multiple Locations CVS Health $26.01 - $62.32 hour View Job Nurse Case Manager, Remote VA Akima $105,000 - $115,000 annually View Job • Knowledge of age-appropriate triage and treatment dispositions from newborn to Adult, including OB and through use of language interpretation services. • Ability to respond appropriately to emergency situations required. • Ability to apply nursing principles, practices and techniques required. • Ability to exercise in