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Virtual Sales Representative, Defined Term

May 25, 2026

About the position

At Boston Scientific, we advance science for life by delivering innovative medical solutions that improve the health of patients around the world. Our technologies are used to diagnose or treat a wide range of medical conditions, and we continue to innovate in key areas while expanding into high-growth markets. We are seeking a Virtual Sales Representative (Inside Sales) to support our capital equipment business by selling service contracts across the Boston Scientific portfolio. In this role, you will connect with customers through strong verbal and written communication skills, driving renewal opportunities, and collaborating with field teams to achieve quarterly and annual sales goals.

Responsibilities

Identify expiring service contracts and warranties to initiate the sales renewal process.
Uncover and qualify opportunities to increase the capture rate across the capital equipment portfolio.
Generate and create accurate, competitive quotes for service contract renewals.
Collaborate with Regional Managers, Territory Managers, and National Accounts Managers to identify key decision-makers and strategize sales approaches.
Ensure executed agreements are received, processed, and documented according to company policies.
Provide weekly updates to management on sales progress, at-risk accounts, and sales forecasts.
Record and maintain accurate data on sales opportunities, interactions, and contract details within Salesforce.com.

Requirements

Bachelor’s degree in business or a related field, plus a minimum of 3 years’ experience in sales or inside sales, or an equivalent combination of education and experience.
Proven ability to convert prospects and close deals while meeting or exceeding established sales quotas.
Strong objection-handling and negotiation skills.
Demonstrated experience in opportunity qualification, pre-call planning, and effective time management.
Excellent communication and interpersonal abilities.
Self-motivated with high energy, enthusiasm, and a strong work ethic.
Ability to quickly learn new products, programs, and processes.
Proven ability to build and maintain strong, collaborative relationships with internal and external stakeholders.
Commitment to customer satisfaction and retention through timely and professional issue resolution.
Consistent demonstration of professionalism, integrity, and alignment with company values.

Nice-to-haves

Experience using customer relationship management (CRM) software, such as Salesforce.
Previous experience in the medical device industry.

Benefits

Health insurance
Dental insurance
Vision insurance

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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