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Virtual Social Media Engagement and Community Management Director (APAC Time)
Job Summary
Houston Skilled Consultancy is seeking a dynamic and visionary Virtual Social Media Engagement and Community Management Director to lead our digital presence and build strong, meaningful online communities across global social platforms. This remote leadership role focuses on driving engagement, nurturing brand loyalty, and ensuring consistent audience interaction across the APAC region. The ideal candidate is a creative strategist, data-driven thinker, and exceptional communicator who thrives in fast-paced digital environments.
Key Responsibilities
Lead and execute comprehensive social media engagement strategies to enhance brand presence and foster community growth across platforms like LinkedIn, Instagram, Facebook, X (Twitter), TikTok, and YouTube.
Oversee community management teams to ensure prompt, thoughtful, and brand-aligned responses to customer inquiries, comments, and feedback.
Analyze engagement metrics and community sentiment to guide content strategies and audience outreach.
Collaborate with creative, marketing, and product teams to align engagement initiatives with brand objectives and campaign goals.
Develop influencer partnerships and ambassador programs to amplify reach and community trust.
Monitor social listening tools to identify trends, opportunities, and potential risks for the brands reputation.
Manage crisis communications and ensure consistent brand messaging across all channels.
Plan and execute virtual events, live sessions, and campaigns tailored to APAC audiences.
Train, mentor, and inspire a global team of social media managers and moderators.
Prepare detailed monthly reports showcasing engagement growth, community insights, and performance KPIs.
Required Skills and Qualifications
Bachelors degree in Marketing, Communications, Business Administration, or a related field.
Proven experience (5+ years) in social media management, community leadership, or digital engagement roles.
Expertise in audience analytics, social listening, and engagement optimization tools (e.g., Sprout Social, Hootsuite, Brandwatch).
Strong understanding of APAC digital behavior, cultural nuances, and content trends.
Exceptional communication, storytelling, and leadership skills.
Ability to manage cross-functional teams and work effectively in a remote setup.
Proficiency in managing paid and organic community engagement strategies.
Crisis management and reputation handling experience is a strong plus.
Experience
Minimum of 5 years of experience in social media or community management roles.
At least 2 years in a senior or director-level capacity overseeing multi-platform engagement initiatives.
Prior experience managing online communities for brands in the APAC market preferred.
Working Hours
Flexible remote role aligned with APAC time zones (9 AM – 6 PM GMT+8).
Occasional availability required for global campaign meetings and virtual events.
Knowledge, Skills, and Abilities
Deep understanding of digital marketing ecosystems, community psychology, and audience engagement techniques.
Proficiency in social media analytics, trend identification, and content performance tracking.
Strong project management, multitasking, and time management skills.
High emotional intelligence and ability to build positive relationships with diverse online audiences.
Creative mindset with strategic thinking capability to translate engagement insights into actionable campaigns.
Benefits
Competitive salary package with performance-based bonuses.
Flexible work-from-home arrangement with supportive virtual team culture.
Professional development opportunities and access to international training programs.
Paid time off, health benefits, and wellness initiatives.
Opportunity to lead global engagement strategies and shape a fast-growing brands online presence.
Why Join Houston Skilled Consultancy
At Houston Skilled Consultancy, we believe in the power of digital communities to drive brand success. As part of our team, you will have the opportunity to influence global engagement strategies, work with innovative professionals across borders, and build meaningful connections with audiences worldwide. You will be at the forefront of digital innovation, helping brands inspire and connect in new and impactful ways.
How to Apply
If you are passionate about digital communities, leadership, and engagement excellence, we invite you to apply.
Please send your updated resume, a brief cover letter, and links to social media campaigns or communities you have managed to us with the subject line Application – Virtual Social Media Engagement and Community Management Director (APAC Time)
