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VP, Global Delivery
<div><strong style="background-color: transparent; color: rgb(107, 36, 178);">VP, Global Delivery </strong></div><div><strong style="background-color: transparent; color: rgb(107, 36, 178);">Location: Remote (United States)</strong></div><div><br></div><div><span style="background-color: transparent; color: rgb(107, 36, 178);">The</span><strong style="background-color: transparent; color: rgb(107, 36, 178);"> Vice President, Global Delivery</strong><span style="background-color: transparent; color: rgb(107, 36, 178);"> is responsible for the operational execution, staffing strategy, delivery governance, and overall performance of Thunder’s global delivery organization. This leader owns the execution engine of the company, ensuring projects are delivered with high quality, strong margin performance, predictable forecasting, and disciplined operational governance across all regions, practices, and customer portfolios.</span></div><div><br></div><div><span style="background-color: transparent; color: rgb(107, 36, 178);">The VP, Global Delivery leads Thunder’s PMO, Resource Management, and Regional Delivery organizations while partnering closely with Architecture, Practice Leadership, Account Delivery/Customer Success, Sales, and Finance to ensure delivery execution aligns with company objectives, customer outcomes, and financial targets. This role serves as the executive owner for delivery execution and operational accountability, ensuring Thunder maintains a scalable, high-performing delivery organization capable of supporting rapid growth without compromising delivery quality, margin integrity, or customer trust.</span></div><div><br></div><div><strong style="background-color: transparent; color: rgb(107, 36, 178);">Key Responsibilities:</strong></div><div><br></div><div><strong style="background-color: transparent; color: rgb(107, 36, 178);">Global Delivery Leadership & Operational Execution</strong></div><ul><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Lead and scale Thunder’s global delivery organization, including PMO, Resource Management, and Regional Delivery Leads</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Establish operational accountability across delivery teams for execution quality, forecast accuracy, margin performance, and customer outcomes</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Drive organizational consistency, operational maturity, and delivery excellence across all delivery functions</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Ensure delivery operations scale effectively across multiple practices, technologies, industries, and regions</span></li></ul><div><br></div><div><strong style="background-color: transparent; color: rgb(107, 36, 178);">Resource Management & Utilization Optimization</strong></div><ul><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Own company-wide staffing strategy and resource allocation across all delivery portfolios</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Maximize global resource utilization by optimizing staffing across regional, vertical, and practice silos</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Partner with Practice Leadership and Architecture leadership to align staffing capabilities with delivery demand and strategic growth areas</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Establish capacity planning processes to proactively manage hiring, bench health, contractor utilization, and delivery demand forecasting</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Drive balanced utilization performance while protecting delivery quality and employee sustainability</span></li></ul><div><br></div><div><strong style="background-color: transparent; color: rgb(107, 36, 178);">Delivery Performance & Margin Management</strong></div><ul><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Own operational delivery performance across all active customer engagements</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Drive project teams to achieve delivery margin targets, forecast accuracy expectations, and delivery quality standards</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Establish operational governance for project health reviews, delivery escalations, staffing risks, and financial performance management</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Partner with Finance and executive leadership to improve predictability in revenue recognition, staffing efficiency, and project economics</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Ensure delivery teams proactively manage scope, staffing, risks, dependencies, and change control throughout project execution</span></li></ul><div><br></div><div><strong style="background-color: transparent; color: rgb(107, 36, 178);">Escalation Management & Delivery Recovery</strong></div><ul><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Serve as the executive escalation leader for at-risk projects, operational delivery issues, and resource conflicts</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Lead recovery planning and operational intervention efforts to restore project health and protect customer relationships</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Drive accountability and corrective action plans for projects experiencing margin erosion, delivery delays, forecast variance, or execution risks</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Partner with Account Delivery and executive leadership on strategic customer escalations and executive communications</span></li></ul><div><br></div><div><strong style="background-color: transparent; color: rgb(107, 36, 178);">Delivery Governance & Methodology Enforcement</strong></div><ul><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Ensure all delivery teams consistently follow Thunder’s unified Strike Methodology, governance standards, and operational controls</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Drive adoption of delivery governance frameworks, delivery lifecycle standards, and operational best practices</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Establish accountability mechanisms for methodology compliance, project health reporting, staffing governance, and operational execution</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Partner with Architecture and Practice Leadership to continuously improve delivery processes, tooling, and operational standards</span></li></ul><div><br></div><div><strong style="background-color: transparent; color: rgb(107, 36, 178);">Cross Functional Leadership & Strategic Alignment</strong></div><ul><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Partner closely with Sales, Account Delivery, Architecture, Practices, and Finance to ensure alignment between sold solutions and delivery execution</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Support executive leadership on organizational design, operational scaling strategies, and delivery transformation initiatives</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Drive alignment between business growth objectives and operational delivery capacity</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Reinforce clear accountability boundaries between sales, customer management, architecture, and delivery operations</span></li></ul><div><br></div><div><strong style="background-color: transparent; color: rgb(107, 36, 178);">Qualifications:</strong></div><ul><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">12+ years of overall experience in enterprise consulting, systems integration, professional services, or delivery leadership</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">5+ years of leadership experience within the Salesforce consulting ecosystem</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Proven experience leading large scale global delivery organizations within a consulting or systems integration environment</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Strong background managing PMOs, resource management organizations, delivery operations, or multi-region delivery teams</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Experience managing complex enterprise portfolios with accountability for utilization, margin performance, forecasting, and delivery governance</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Demonstrated success leading operational turnaround, delivery recovery, and escalation management efforts</span></li><li class=""><span style="color: rgb(107, 36, 178);">Strong operational leadership and organizational management capability, with e</span><span style="color: rgb(107, 36, 178); background-color: transparent;">xperience operating with multiple executive stakeholders</span></li><li class=""><span style="color: rgb(107, 36, 178);">Deep understanding of professional services economics, utilization management, and delivery margin performance</span></li><li class=""><span style="color: rgb(107, 36, 178);">Strong executive communication and escalation management skills, with the ability to lead through influence across Delivery, Sales, Architecture, Practices, and Finance</span></li><li class=""><span style="color: rgb(107, 36, 178);">Strong decision making, prioritization, and accountability management capability</span></li><li class=""><span style="color: rgb(107, 36, 178);">Excellent organizational, staffing, and operational governance skills</span></li><li class=""><span style="color: rgb(107, 36, 178);">Strong understanding of delivery methodologies, project governance, and systems integration delivery models</span></li><li class=""><span style="color: rgb(107, 36, 178);">Ability to build scalable operational processes while maintaining execution discipline</span></li></ul><div><br></div><div><strong style="background-color: transparent; color: rgb(107, 36, 178);">Why Thunder? Because You Deserve More Than Just a Job.</strong></div><ul><li class=""><strong style="background-color: transparent; color: rgb(107, 36, 178);">A Culture of Builders</strong><span style="background-color: transparent; color: rgb(107, 36, 178);"> – We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in.</span></li><li class=""><strong style="background-color: transparent; color: rgb(107, 36, 178);">Forge Your Own Path</strong><span style="background-color: transparent; color: rgb(107, 36, 178);"> – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.</span></li></ul><div><br></div><div><strong style="background-color: transparent; color: rgb(107, 36, 178);">Perks In Store for You:</strong></div><ul><li class=""><strong style="background-color: transparent; color: rgb(107, 36, 178);">Comprehensive Benefits with Sequoia </strong><span style="background-color: transparent; color: rgb(107, 36, 178);">– Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.</span></li><li class=""><strong style="background-color: transparent; color: rgb(107, 36, 178);">Ownership & Impact</strong><span style="background-color: transparent; color: rgb(107, 36, 178);"> – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. </span><em style="background-color: transparent; color: rgb(107, 36, 178);">Come make your mark!</em></li><li class=""><strong style="background-color: transparent; color: rgb(107, 36, 178);">Level Up Your Career </strong><span style="background-color: transparent; color: rgb(107, 36, 178);">– Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.</span></li><li class=""><strong style="background-color: transparent; color: rgb(107, 36, 178);">Work from anywhere (well, almost 😉) </strong><span style="background-color: transparent; color: rgb(107, 36, 178);">- Enjoy the freedom of remote work, flexible PTO (</span><strong style="background-color: transparent; color: rgb(107, 36, 178);"><em>with a 2-week minimum!</em></strong><span style="background-color: transparent; color: rgb(107, 36, 178);">), and generous leave policies - because the best work happens where you’re happiest.</span></li><li class=""><strong style="background-color: transparent; color: rgb(107, 36, 178);">People-First Flexibility </strong><span style="background-color: transparent; color: rgb(107, 36, 178);">– We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.</span></li></ul><div><br></div><div><em style="background-color: transparent; color: rgb(107, 36, 178);">Applicants must be currently authorized to work in the United States on a full-time basis. </em></div><div><br></div>