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Warehouse Shipping & Logistics Coordinator

June 1, 2026

Join the Team at CreativeMC

At CreativeMC, we create premium branded merchandise and unforgettable gifting experiences for some of the world’s most recognized companies, including Meta and Google. From custom swag and curated gift boxes to large-scale employee stores and event fulfillment, we help brands stand out through creativity, quality, and exceptional service.

We’re looking for a highly organized and proactive Shipping & Logistics Coordinator to join our Sacramento fulfillment team. In this role, you’ll manage and monitor domestic and international shipments, troubleshoot delivery issues, and ensure every order arrives accurately and on time. If you have had similar experience and you thrive in a fast-paced environment, enjoy solving problems, and take pride in delivering an excellent customer experience, we’d love to hear from you.

About the Role

The Shipping & Logistics Coordinator oversees outbound shipments across multiple departments including Fulfillment, Events, and E-Store operations. This position is responsible for tracking orders, resolving shipping challenges, coordinating with carriers, and maintaining accurate shipment records. You’ll play a key role in ensuring timely deliveries for both routine and time-sensitive orders, including international shipments and event logistics.

About CreativeMC

CreativeMC is a global branding and merchandise company with offices in San Francisco, Sacramento, and Prague. We specialize in premium promotional products, branded gifting experiences, and innovative merchandise solutions that help companies elevate their brands. We’re proud of our collaborative culture, creative energy, and long-standing client relationships. We work hard, support each other, and make time for fun along the way. For more information, go to

What We Offer

Competitive pay: $23.00–$27.00/hour, DOE
Full-time schedule: Monday–Friday, 7:00 AM–4:00 PM in Sacramento
Healthcare benefits including medical, dental, and vision
15 days accrued PTO
10 paid holidays
401(k) with 3% company match
Employee Stock Ownership Plan (ESOP)
Company events, barbecues, celebrations, and team-building activities

What You’ll Do

Order Tracking & Monitoring

Track approximately 30–45 outbound shipments daily across multiple departments
Monitor delivery status and proactively identify delays or exceptions
Maintain accurate shipping records, spreadsheets, and tracking systems
Ensure shipment details and order information are correct and up-to-date

Shipping Systems & Tools

Use shipping tools such as FedEx Ship Manager and internal tracking spreadsheets
Navigate multiple systems including Salesforce and warehouse management platforms (WMS)
Keep shipment documentation organized and accurate

Troubleshooting & Issue Resolution

Investigate, trouble shoot, and resolve delivery delays, lost packages, customs issues, and lost packages for domestic and international shipment issues
Coordinate directly with carriers including FedEx and trucking companies to resolve complex logistics challenges
Manage customs documentation and broker communications for international shipments

Communication & Coordination

Provide regular shipment updates to internal teams including Sales Team members, Shipping Lead, Events Lead, E-Store Coordinator, Fulfillment Center Manager and the Finance Team
Communicate shipment status to clients and recipients as needed
Collaborate with multiple departments to ensure smooth and timely deliveries

International & Event Shipping Support

Manage international shipments including customs clearance and tracking
Coordinate event-related shipments, including outbound deliveries and post-event returns or pickups
Prioritize time-sensitive shipments with firm delivery deadlines

Qualifications

1–3 years of experience in shipping, logistics, fulfillment, or a related role
Experience working with FedEx/FedEx Ship Manager, customs processes, and trucking companies preferred
High school diploma or GED required
Familiarity with shipping platforms, warehouse management systems (WMS), and Salesforce is a plus
Strong organizational skills and attention to detail
Excellent communication and follow-up skills
Ability to manage multiple priorities and systems simultaneously
Strong problem-solving and troubleshooting abilities
Team-oriented attitude and willingness to support wherever needed
Ability to lift up to 35 lbs., occasionally
Basic math and reasoning skills
Teamwork oriented – willing to help in anyway

How to Apply

If you’re interested in joining our team, please send your resume and a brief note explaining why you’d be a great fit for the role to: CMCCareers@CreativeMC.com. Please include “Shipping & Logistics Coordinator” in the subject line.

Pay: $23.00 - $27.00 per hour

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you experience with international shipping?

Education:

High school or equivalent (Required)

Ability to Commute:

Sacramento, CA 95811 (Required)

Work Location: In person

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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