Job Seekers can review the Job Applicant Privacy Policy by clicking here. Job Description Summary The Product Owner is responsible for the management and development of complex features on the Ryder corporate website. This person would own the vision for their product and would use their written and oral communication and team building skills to successfully deliver features and socialize their product The ideal candidate has had history in ideating, creating and executing digital/software projects. They have historically been the product owner on an Agile team and know the processes and ceremonies associated with SCRUM. This person has a history of creating the vision through "epics", "features" and "stories", can provide detailed acceptance criteria and works with the product team to ensure that each story meets the "definition of done." – ACT AS THE PROXY FOR THE CUSTOMER Should advocate for the customer and make sure that their target market is being heard. This person should have an uncanny ability to put themselves in their customer's shoes. – BE GREAT AT COMMUNICATING Able to communicate clearly and effectively to leadership, stakeholders and technical resources alike. The Product Owner needs to assert their opinion and be involved while allowing others to actively contribute to ultimately create a better product. This person must exude transparency and communicate regularly from the top to the bottom of the organization. – BE PASSIONATE ABOUT THEIR PRODUCT Interested in other technology, constantly challenging themselves to do better and drawing on inspiration from other products. They believe in what they do so much, that others jump on the proverbial "bandwagon" to help make their product a success. – FOCUSED ON DATA Know how to get and use data to create a better product. Data can also be used in helping to justify features and functionality developed in their product. – BUSINESS ORIENTED Able to make a link between what users do and how the company makes money. – DETAIL AND STRATEGY Should set the vision of the product but also be able to deal with the detail of a working backlog whilst setting direction using a strategic road map. Essential Functions Develop, Launch & Support New Features On The Ryder Corporate Website. The Product Owner will help orchestrate the launch of features or capabilities for Ryder’s business units. They will help the Product team collaborate across functions and business units to successfully grow revenues and deliver value to both users and customers alike. Wide Knowledge of Ryder Users and Customers. The Product Owner will be expected to become a subject matter specialist on the customer and user their issues, pains, desires, how they think, how they work, and how they decide to interact with Ryder products. They will translate these needs into epics, features, user stories, and ultimately product deliverables to ensure a positive customer & user-centric experience. Broad Knowledge of Data. The Product Owner will be expected to work with data analysts to produce meaningful insights about their product, customers, and supported business units. Driving AI Innovation at Ryder. The Product Owner will be expected to drive AI innovation and adoption at Ryder through their product and product team. Skill and Abilities Ability to lead Design Thinking activities to identify opportunities and define product strategies, including conducting competitive market analysis, customer research, capability and dependency analysis, defining objectives, and outlining key results. Ability to evaluate, prioritize, and determine what product experiences should be built, identifying the core user stories that will deliver optimal value, and establish a shared understanding for all stakeholders involved. Ability to partner with product design colleagues to design impactful user experiences based on the target user stories, features, and specifications, while leveraging interactive prototypes and lean practices. Ability to partner with data colleagues to identify the role that data and intelligence play in the digital product, defining tactical and strategic opportunities to build into a product roadmap. Ability to partner with technology teams to identify the platform and cloud capabilities required to support product innovation, working closely with technology throughout the build, test, and release of the product. Ability to tell compelling stories that deliver insights about people and behavior both verbally and visually, in a way that generates empathy, emotion, and engagement. Knowledge of Content Management Systems Intermediate Required Knowledge of Azure Dev Ops for Backloog Management Beginner Required Knowledge of Mural for Diagrams Beginner Preferred Knowledge of AI Assistants & AI Assisted Coding Beginner Required Knowledge of M365 Copilot & Github Copilot Beginner Preferred Knowledge of Office 365 Applications Intermediate Preferred Knowledge of the Software Development Lifecycle Intermediate Required Knowledge of Optmizely CMS Beginner Required Knowledge of BDD & Gherkin Beginner Required Knowledge of SCRUM Practices Intermediate Required Qualifications Bachelor's degree required Business Administration, Supply Chain, Computer Science or equivalent Master's degree preferred MBA, Supply Chain, Computer Science or equivalent Four (4) years or more Experience in product management, digital transformation, solution design, business planning, strategy development, competitive analysis and financial analysis. required Six (6) years or more Experience in logistics, operations, engineering, agile development or solution development. Demonstrated experience in new product development preferred. Familiarity with global business practices affecting the supply chain. Experience with, or ability to understand, commercial implications of solutions proposed, potential areas of risk and methods to limit liability. Experienced in financial business case analysis to help support targeted return on investment. Demonstrated success in assessing, developing and deploying new offerings or incremental enhancements. preferred Knowledge of supply chain management and third party logistics industries. required Travel 0 - 10% DOT Regulated None Job Category Product Development Compensation Information The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below Pay Type Salaried Minimum Pay Range $110,000.00 Maximum Pay Range $130,000.00 Benefits Information For all Full-time positions only Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. For more information about benefits, click here to download the comprehensive benefits summary. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com. Current Employees If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here. Apply To This Job