We are currently looking for a Wedding and Event Coordinator to join our team at the Settlers Hospitality. This position will be working with Events at the properties owned and managed by Settlers Hospitality Group. This position will be responsible for both on and off premise events. Our facilities can host and house guests for business meetings, bus groups, weddings, social events, and other parties.

The Wedding and Event Coordinator will be responsible for the organization, planning, and execution of corporate and group events, as well as other events as needed. This person will work with the Director of Catering and Director of Sales extensively and will be in constant communication. Having a personable and highly professional demeanor is absolutely necessary for this position. Excellent verbal and written communication skills are also key.

The ideal candidate has a degree or some training/coursework in event planning management and at least one to two years of progressive and relevant experience in a similar role. He or she is an individual who is poised, confident, organized, prompt, articulate, and helpful with a strong customer service focus. Candidates must be computer literate, internet savvy, mathematically strong, telephone proficient, and highly organized and must be able to work a flexible schedule that includes all shifts (mornings, afternoons, evenings, nights, weekends, and holidays).We are currently looking for a Wedding/Event Planner to join our team at the Settlers Hospitality. This position will be working with Events at any of our Hawley Properties. The facilities can host and house guests for business meetings, weddings and other parties.

RESPONSIBILITIES:

• Responsible for all contact with the client, from the date of booking to the end of the event.
• Work with Director of Catering and Director of Sales for a smooth transition and positive client experience for every event.
• Understand and be familiar with the companies full spectrum of abilities to upsell products and services, such as floral arrangements, lodging, teambuilding and experiences.
• Obtain all necessary information in order to execute the event properly to the client’s satisfaction, including guest count, special instructions, décor requests, menu selections, timeline, and all other details.
• Planning impeccably so that each event runs smoothly.
• Work with Captains and Service Staff at every event to ensure appropriate set up, execution, and clean up.
• Checking all bills are submitted for payment on time.
• Managing your contracts
• Ability to effectively nurture relationships with clients to encourage repeat business.
• Obtain all necessary information for the event - customer count, menu, bar, rooom layout, special instructions and decor requests etc.
• Contact customer after initial date setting to introduce yourself as the point of contact.
• Complete BEO in standardized manor to insure all information is obtained and clearly written so that all members of the event staff understand including setup and cleaning teams
• Upsell and BEO Completion
• Upsell and BEO Completion - Assist customer with vendor selection, DJ, photographer and all aspects of planning a successful event
• Attend meetings with coordinator, chefs and captains weekly to review upcoming events within a two week window. This ensures all events will be reviewed twice and all aspects of the event are addressed.
• On event day, work with facility captain and Director of Catering to insure proper execution.
• Briefing staff and checking the room set-up before the event
• Ensure setup of the venue is in accordance to contract requests
• Be the bride or coordinator of the event's contact through the event (captain will assist as needed)
• Performs other duties as assigned

QUALIFICATIONS:

• Strong leadership skills to motivate and manage your team
• The confidence to liaise with other heads of department and deliver what the client wants
• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
• Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
• A can-do attitude, because you may need to hire audio visual, lighting, a DJ, a band, stages, and marquees
• Well versed in communicating with varying client demographics and tech savviness levels.
• A cool head to deal with last minute requests and problems
• One to two years of progressive and relevant experience
• Computer proficient. Experience in Caterease Software a plus.
• A degree or additional training/coursework in Hospitality, Food Service Management, or a related field preferred
• High school diploma or GED required
• Able to bend, kneel, squat, stand, and lift heavy objects as needed
• Available to work a very flexible schedule - weekends, holidays, days and nights.